I have had the pleasure of working with this dealer and
salesman, Lou, twice. Most recently was 2 weeks ago with the purchase of a Rav4 Hybrid. I made 1 phone call to Lou to enquire about a particular mo
salesman, Lou, twice. Most recently was 2 weeks ago with the purchase of a Rav4 Hybrid. I made 1 phone call to Lou to enquire about a particular model/color I was interested in. This car is in high demand and has not been easy to locate. Within one day Lou had the exact car I wanted, and it was in my driveway a few days later. Lou is professional, knowledgeable and a pleasure to work with. Diego worked tirelessly to get a fantastic rate in today's market. I urge anyone looking for a Toyota to visit smithtown Toyota and say, "hello", to Lou. The car buying process can be daunting and some car salesman can be untrustworthy and a hassle to deal with, but the process at Smithtown toyota is a seamless and painless!
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by Jess L
Oct 21, 2024 -
Smithtown Toyota responded
Thank you, Jess, for your wonderful review! We're thrilled to hear about your experience with Lou and the successful purchase of your RAV4 Hybrid. It's great to know that Lou's professionalism and knowledge, along with Diego's efforts in securing a fantastic rate, made your buying process seamless. We appreciate your kind words and recommendation. We look forward to welcoming you back to Smithtown Toyota for any of your future automotive needs!
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
I recently purchased a vehicle while living out of state
through Louis Bilous at Toyota of Smithtown and I cannot recommend him highly enough. From the very first interaction, he was incredibly helpful, pro
through Louis Bilous at Toyota of Smithtown and I cannot recommend him highly enough. From the very first interaction, he was incredibly helpful, professional, and responsive. Coordinating a car purchase remotely can be a daunting process, but Louis Bilous made everything smooth and seamless. He took the time to answer all my questions thoroughly, provided detailed information about the vehicle, and ensured that all the paperwork was handled efficiently.
His attention to detail and commitment to customer service were exceptional. Even with the distance, he kept me updated every step of the way, addressing any concerns I had and ensuring that I felt confident throughout the entire process. Louis Bilous went above and beyond to make sure the vehicle was in perfect condition before delivery and worked closely with me to arrange a convenient and timely pickup.
Overall, I’m extremely pleased with the level of service I received and the professionalism of Louis Bilous. If you are looking for someone who truly cares about their customers and will go the extra mile, I highly recommend Louis Bilous at Toyota of Smithtown
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by dilgerriley22
Oct 17, 2024 -
Smithtown Toyota responded
Thank you so much for your wonderful review! We greatly appreciate your kind words about Louis and are thrilled to hear that he made your out-of-state vehicle purchase such a positive experience. At Smithtown Toyota, we strive to provide exceptional customer service, and it's fantastic to know that Louis went above and beyond to ensure everything was smooth and seamless for you. We hope you enjoy your new vehicle and look forward to welcoming you back in the future!
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Louis M.
Bilous was able to locate the exact Toyota I was looking for. He worked with me diligently throughout the process. Even after the sale was complete h
Bilous was able to locate the exact Toyota I was looking for. He worked with me diligently throughout the process. Even after the sale was complete he spent his time explaining every detail of the car. I did not feel presurred to buy, but happy I did purchase from Smithtown Toyota. I would highly recommend.
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by IsaacJPT
Oct 01, 2024 -
Smithtown Toyota responded
Thank you, Isaac, for your wonderful review! We're thrilled to hear that you found the exact Toyota you were looking for and that Louis was able to assist you so diligently throughout the process. It's great to know that you felt no pressure and were happy with your purchase. We truly appreciate your recommendation and look forward to seeing you again at Smithtown Toyota!
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Lou Bilous was very helpful and professional on the
purchase of our new 2024 Toyota. I would highly recommend to family and friends. This was a great experience.
purchase of our new 2024 Toyota. I would highly recommend to family and friends. This was a great experience.
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by rigi
Sep 25, 2024 -
Smithtown Toyota responded
Thank you for your wonderful review! We’re thrilled to hear that Lou provided you with such helpful and professional service during your purchase of the new 2024 Toyota. Your recommendation to family and friends means a lot to us. We look forward to assisting you again at Smithtown Toyota in the future!
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
My car purchase experience with the Smithtown Toyota
family was quite an experience. Mr Lou Bilious was a very courteous Salesperson to us. I enjoyed doing business with him.
family was quite an experience. Mr Lou Bilious was a very courteous Salesperson to us. I enjoyed doing business with him.
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by Sannybrown51
Sep 05, 2024 -
Smithtown Toyota responded
Thank you for your kind words! We’re delighted to hear about your positive car purchase experience with us at Smithtown Toyota. It's great to know that Lou provided you with courteous service. We appreciate your business and hope to see you again soon!
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Lou was wonderful, he took the time to explain every
detail to us. This was the most wonderful car buying process we've ever experienced.
detail to us. This was the most wonderful car buying process we've ever experienced.
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by Sash
Sep 04, 2024 -
Smithtown Toyota responded
Thank you for your kind words! We're thrilled to hear that you had such a wonderful car buying experience at Smithtown Toyota. Lou is truly dedicated to ensuring our customers are well-informed. We appreciate your feedback and look forward to welcoming you back for your next visit!
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Lou Bilous, the salesman who helped me, was very
knowledgeable about the car and worked hard to get the exact model that I wanted
knowledgeable about the car and worked hard to get the exact model that I wanted
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by ndb
Sep 03, 2024 -
Smithtown Toyota responded
Thank you for your kind words! We're thrilled to hear that Lou was able to assist you in finding the exact model you wanted and that you found him knowledgeable. At Smithtown Toyota, we strive to provide excellent service, and it’s always rewarding to know we met your expectations. We look forward to seeing you again soon!
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Louis is very nice and helpful.
I always come back to him! Got all my cars from
him!
I always come back to him! Got all my cars from
him!
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by Sophia
Sep 03, 2024 -
Smithtown Toyota responded
Thank you for your wonderful review! We're thrilled to hear that Louis has been so helpful and that you've chosen Smithtown Toyota for all your car purchases. We appreciate your loyalty and look forward to seeing you again for your next vehicle!
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
Lou B is an excellent sales person.
Dealer and service department are great! Highly recommended!
Dealer and service department are great! Highly recommended!
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by andrealynne105
Aug 13, 2024 -
Smithtown Toyota responded
Thank you for your fantastic review! We're thrilled to hear that Lou made such a positive impression on you and that you had a great experience with both our sales and service departments at Smithtown Toyota. Your recommendation means a lot to us! We look forward to seeing you again soon!
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239
I had good experiences at this dealership except for
David bc he yelled at my mom
David bc he yelled at my mom
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by Yobata
Aug 07, 2024 -
Smithtown Toyota responded
Thank you for sharing your experience with us. I'd like to learn more about what happened during your time with David. Please reach out to me directly so we may discuss this further. We hope to have the opportunity to serve you and your family better in the future.
Sincerely,
Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239