Lorraine MacDonell
Lorraine MacDonell at Zender Ford
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Lorraine MacDonell

Asst. Service Manager

Zender Ford

99 Golden Spike Rd
Spruce Grove, AB T7X 2Y3

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Lorraine MacDonell

August 31, 2024

Dealership Rating
Employee Rating

Reception folks at Zender are unhelpful when checking in for service. We are satisfied with the service we receive on our vehicles More

by Thebendfelds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
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Amazing quick,precise,friendly service. Rick the service manager, went above and beyond to ensure my compete satisfaction.will definitely be back to Zender Ford More

by Glenkirkwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2024

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Very friendly staff. Great service. Quick service. And made me feel welcome. I'll definitely be going back ! More

by Rob Ursel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2023

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Friendly customer service. Didnt take long with service stuff and have no issues till yet. More

by Joban
Recommend Dealer
Yes

June 08, 2023

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New to the city and my first visit. Was happy with with the service and will definitely go back. More

by John Dolanz
Recommend Dealer
Yes

July 31, 2022

Dealership Rating
Employee Rating

On line booking was easy and apt time I needed was available went right in quick lane and job done in no time, had a chance to look around some new stock in the showroom to pass the time. Will use aga More

by carolandmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Morgan, Margaret Ingram, Rob Kulak, Charlie English , Dedie Hamilton, Jessi MacElheren, Darian McKernan, Kendra Meyer, Nina Moisan

March 05, 2022

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What a great store ! Quick service , friendly professional staff and a clean welcoming building . I totally trust them to do a fantastic job. More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Morgan, Margaret Ingram, Rob Kulak, Charlie English , Dedie Hamilton, Jessi MacElheren, Darian McKernan, Kendra Meyer, Nina Moisan, Steve in quicklane

February 05, 2022

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Employee Rating

Staff very friendly and helpful, very happy with the service from all, trust and respect everyone here at Zender More

by djrn60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Morgan, Charlie English , Dedie Hamilton, Jessi MacElheren

May 07, 2018

Dealership Rating
Employee Rating

Very Unsatisfactory DO NOT SHOP HERE! DO NOT BUY YOUR VEHICLE HERE! Their mechanics are nothing but ignorant xxxxxx who are EXTREMELY RUDE to their clients! I will never More

by Nope500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Terry Donahue, Rick Morgan, Margaret Ingram, Rob Kulak , Stacy Colford, Dwayne Dyck, Taylor Henderson, Shawn Mathews, Anita Mckay

April 10, 2018

Dealership Rating
Employee Rating

They "GET" Customer Service!! After having my vehicle serviced on my service plan (plus the amazing breakfast) - they also looked after a simple recall from Ford. When I got home I More

by RayC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug

Jun 20, 2018

Zender Ford responded

Thank you for taking the time to let us know about your experience with us!

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