Lonnie Arkokivi
Lonnie Arkokivi at Leduc Chrysler

Lonnie Arkokivi | Page 2

General Manager Manager

Leduc Chrysler

6102 46a St
Leduc, AB T9E 7A7

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66 Reviews

I've lived in Leduc since 1983, and have watched it turn from small town to buzzing metropolis. Now raising a family in this community, I believe more than ever in shopping local, and supporting local businesses wherever possible. I'm passionate about our community, our product, and helping people. Knowing most of our clients on first name basis is a privilege we enjoy daily. Having little to no turn over of my service staff, you are greeted by the same faces when you come in for service. We have a group of service technicians I'm extremely proud of. Long term, and highly trained. Some have been with us as long as 30 years!! Regardless of where you bought you vehicle, or what you require, I can help you. Or at least give you some advice or direction in anything automotive related.

Dealership Experience

26 yrs, 2 mos

Industry Experience

26 yrs, 2 mos

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66 Reviews

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66 Reviews of Lonnie Arkokivi

January 09, 2022

Dealership Rating
Employee Rating

From the top down, Leduc Chrysler exceeded my expectations. Excellent service all around. No pressure sales and they are like a family. I have purchased from them multiple times and would recomm More

by skrop
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Rivard, Natalia Sotnikova, Christina Randell , Brad McDonald, Andrew Stennett

Jan 10, 2022

Leduc Chrysler responded

Skrop, Thank your for your recommendation and continued support over the years, Always a pleasure doing business with the family. -CRM

November 15, 2021

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Jeremy and the finance manager (forgot her name) were very attentive and happy people. However I think I should of trusted my gut first and gone a different direction. After only a couple days of having More

by Shaun.p.meaden
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Natalia Sotnikova , Jeremy Miller

Nov 16, 2021

Leduc Chrysler responded

Shaun.p.meaden, We are happy to hear your most recent experience with our sales team was a positive one, however it is unfortunate that you are not completely "in love" with your new vehicle. If there is anything we can do to help the situation or assist in helping your feel more "comfortable" in your new vehicle we would be more then happy to help in any way that we can. Please feel free to reach out to: Customer Relations: 780-986-2051 General Manager Lonnie: 780-986-0231

October 09, 2021

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I think the service fees for maintenance are to high, they nickel and dime u for every little thing! I had to pay $175 for a hardware update so my Jeep would run better because of issues they discovered More

by Jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chuck Albers , Judy Wilhauk

Oct 22, 2021

Leduc Chrysler responded

Dear "Jeep girl" We value your opinion and will take it into consideration moving forward.. With that being said our service department did offer a 10% discount to ease this financial burden. Unfortunately with the age of your vehicle, software updates are no longer covered. We are sympathetic to this less then satisfactory review and wish there was more we could do. Thank you again for your feedback Please feel free to reach out to our customer relations manager if need be: 780-986-2051

Oct 19, 2021

Leduc Chrysler responded

Dear "Jeep girl" We value your opinion and will take it into consideration moving forward.. With that being said our service department did offer a 10% discount to ease this financial burden. Unfortunately with the age of your vehicle, software updates are no longer covered. We are sympathetic to this less then satisfactory review and wish there was more we could do. Thank you again for your feedback Please feel free to reach out to our customer relations manager if need be: 780-986-2051

Oct 21, 2021

Jeep girl responded

Thank u for giving me 10% off, I appreciate that.

September 17, 2021

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Employee Rating

As always Leduc Chrysler delivers professionalism and honesty truly interested in customer satisfaction. Thanks Neil and team More

by Gordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Natalia Sotnikova , Neil Fricker, Dean McGill

Sep 17, 2021

Leduc Chrysler responded

Thank you for sharing your your review with us Gordon! Happy our team could take care of you. -CRM

August 27, 2021

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Employee Rating

Brad, David and Richard are the best at what they do. Brad, David and Richard are the best at what they do. Best customer service, fair prices and easiest and fastest deal I've ever made on a new vehicl More

by Walter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Rivard, Natalia Sotnikova, Christina Randell, Miguel Hormazabal , Brad McDonald, Dean McGill, Cory McMullen

Aug 27, 2021

Leduc Chrysler responded

We look forward to working with you in for years to come Walter! Thank you for your future referrals and your kind words throughout this review. -CRM

August 06, 2021

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Our experience with Leduc Chrysler exceeded our expectations. This was our first "brand new" vehicle purchase and we had some anxieties about it, but Lonnie and the team provided us with a simple, More

by Carlee Ruddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Rivard, Natalia Sotnikova, Christina Randell , David Jacobs, Jordan, Jody

Aug 26, 2021

Leduc Chrysler responded

Thank you for taking the time to share you experience with us Carlee! Happy to hear our team could make your "brand new" vehicle buying experience a enjoyable one. Here for you long term, no-hassles no-nonsense! We appreciate your support -CRM

May 21, 2021

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Have been shopping here for over 10 years now and have yet to be disappointed. Robert was a pleasure to deal with and handled our situation with expertise and we are extremely happy with the outcome. More

by Frank & Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Sacchieri, Chuck Albers, Christina Randell , David Jacobs, Dean McGill

May 03, 2021

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We drove from Southern Alberta to purchase one vehicle and ended up purchasing two, due to Lonnie and his team being so amazing. 10/10 More

by Mark cesar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Natalia Sotnikova

May 18, 2021

Leduc Chrysler responded

Thank you for the support Mark! We appreciate you guys making the trek from southern Alberta to purchase not only 1 but 2 brand new vehicle from us! -CRM

May 03, 2021

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Employee Rating

Lonnie and his team at Leduc Chrysler are the best there is for sales/service and quality. They're kind, professional and efficient. Highly Recommend! More

by Mark cesar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Jacobs

May 18, 2021

Leduc Chrysler responded

Thank you for the support Mark! We appreciate you guys making the trek from southern Alberta to purchase not only 1 but 2 brand new vehicle from us! -CRM

February 10, 2021

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Brad is amazing at his job! I contacted him and in under 5minutes he sent me a vehicle to view even when he was off hours! He was super professional and took care of me all the way! He took all the stress a More

by Chantel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Randell , David Jacobs, Brad McDonald

Feb 17, 2021

Leduc Chrysler responded

Dear Chantel, I would like to take the opportunity to thank you for sharing your positive experience with us and with Brad McDonald.. Restoring the hospitality, communication and interactions between our customers is one of our many goals here at Leduc Chrysler. From our initial meeting to our customers driving away in their new vehicle, its a source of accomplishment for both our customer and business team here at Leduc Chrysler. With committing to our customers needs we can look forward to demonstrating a "No Hassles No Non Sense" automotive experience for you and your family for years to come. Thanks for your business and support -CRM

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