Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
544 Reviews
4.9

544 Reviews

Write a Review

Dealership Experience

24 yrs, 6 mos

544 Reviews of Leslie Hurst

November 12, 2024

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Employee Rating

Prompt, efficient, courteous, professional and polite. Ms. Lesile handled my questions and concerns extremely well. More

by ASBDJBR1
Service Price Transparency
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Recommend Dealer
Yes

November 08, 2024

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Leslie was great. ..she greeted me with a big smile and quickly understood why I was there. The service was completed in a timely manner...A+ to all!! More

by DHAGELIN
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Recommend Dealer
Yes
Nov 11, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 07, 2024

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Great experience as alway Leslie! I really appreciate you getting my truck in so quickly. Thank you for all you do! More

by Foolmeonce
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Recommend Dealer
Yes
Nov 11, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 06, 2024

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Please stop contacting me. I receive countless emails and phone calls to review my service or schedule an appointment. Even after I scheduled an appointment I got emails remind More

by SCOTT.STEFFY
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Recommend Dealer
Yes
Nov 07, 2024

Faulkner Buick GMC West Chester, INC. responded

We apologize for the reaching out, Scott. We will be sure to change your settings to contact you less. Thank you for bringing this to our attention!

November 05, 2024

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Leslie Hurst is absolutely fantastic! I have had several of our diesel company trucks with issues over the year. She updates and explains things clearly and when I have had issues, she’s More

by Jjmc
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Recommend Dealer
Yes
Nov 07, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Jjmc! Please let us know if we can do anything else to help!

November 05, 2024

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Employee Rating

Leslie is very good at communicating and getting an issue resolved. I had two recalls and she advised it would take three hours. I scheduled an appointment for 8:15am and left at 11:30am just as she advised. More

by IAN.OELSCHLEGEL
Service Price Transparency
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Recommend Dealer
Yes
Nov 07, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 31, 2024

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Everyone is kind and courteous. Leslie is especially thorough and astute. Service charges are reasonable. More

by DANIELGSALSBURY
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller, Luis Jimenez

Oct 31, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Daniel! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 31, 2024

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First class service from start to finish. Excellent customer service, I would highly recommend Faulkner West Cheyer for all of your automotive needs. More

by Bryanoreilly60
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Recommend Dealer
Yes
Nov 05, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks Bryan, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 26, 2024

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I always have a great experience when I visit this dealership for sales and service. They really have friendly helpful staff throughout the store. More

by ivanhardygm
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

Oct 28, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Ivan! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 24, 2024

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I asked for a very specific service. They didn't truly provide a price for the direct cause of the issue with the car. They only have the cost of the most expensive service possible. More

by CYNDOD14
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Recommend Dealer
No

Other Employees Tagged: Rusty Miller

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