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![Leigh-Anne DeFelice at South Hills Kia](http://cdn-user.dealerrater.com/images/dealer/43742/employees/2d25e9a994cc.jpg)
I’ve been with South Hills KIA for ten years. I love my job! I pride myself on making the car buying experience pleasant and stress-free. I’ve spent my entire 10-year sales career at South Hills KIA and I recently was named Best Car Salesperson in Washington County by the Observer-Reporter. In my free time, I perform acoustic music with my husband at local venues, in my band called LocaL. We live in South Fayette with our rescue pup Henry.
Read moreDealership Experience
15 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Specialties & Trainings
KIA Elite Certified
328 Reviews
Write a Review328 Reviews of Leigh-Anne DeFelice
June 18, 2024
This was one of the worst car leasing experiences I've ever had. First, we were given a car that had a dent in it that we did not discover until we got the car home. When we returned to the dealership to ever had. First, we were given a car that had a dent in it that we did not discover until we got the car home. When we returned to the dealership to get it fixed we were informed that they were aware of the dent and should not have sold us the vehicle. A replacement vehicle was found. We returned to the dealership to pick up the new vehicle and complete the paperwork. After returning home (the dealership is about a 20 - 25 minute drive) we were told there was an error in the paperwork and we would need to resign the paperwork. They agreed to meet us at a convenient location so we would not have to drive back to the dealership. Today, I received a call from the finance company stating that we are overdue for our car payment. We have had this vehicle less than a month and made the first payment when we leased on May 31. Our payment is not due until July 1. So, something happened to the payment we made when we leased the vehicle. I have never had this many issues buying or leasing a vehicle. We have leased Nissans for our last 3 vehicles but thought we would try Kia based on the good warranty. We think we made a mistake. A good warranty does not make up for the inconvenience and aggravation that we have experienced in the short time we have been working with Kia. Leigh-Ann was very helpful when we were deciding on a vehicle and we realize that none of this is her fault. She was the one good thing about this experience. More
June 07, 2024
I honestly didn't want another carnival, my first one had some things that never worked right in it (phone never synced when getting into the vehicle, some of the buttons never illuminated) but because I ado some things that never worked right in it (phone never synced when getting into the vehicle, some of the buttons never illuminated) but because I adore working with Leigh-Anne I gave this new one another shot and it seems like they have worked out some of the kinks from the original model year. Thanks Leigh-Anne! I will be back to see you when the kids drive next! More
Other Employees Tagged: Shawn Cahill , John
June 07, 2024
Leigh Anne made the experience the best one ever! Her professionalism and personal care were so appreciated. As a female, I was going to ask for a female agent and was glad that I coincidentally had Her professionalism and personal care were so appreciated. As a female, I was going to ask for a female agent and was glad that I coincidentally had her. She listened to what my concerns were and was very relatable. Would recommend her in a heartbeat and hope that if/when I, or my family need another vehicle she is available. More
June 06, 2024
Leigh-Anne is amazing! ! I told her what I was looking for, she found it, and got me into my new suv within days! No high pressure sales, didn’t leave the dealership feeling ! I told her what I was looking for, she found it, and got me into my new suv within days! No high pressure sales, didn’t leave the dealership feeling like I needed a shower. Oh and she got me an even better rate than what I found online!!! She’s a miracle worker. 100% recommend her to everyone! More
May 24, 2024
I love everything about the dealership. Sales. Always willing to work with you. Service. Once in always exceptional work done! Sales. Always willing to work with you. Service. Once in always exceptional work done! More
Other Employees Tagged: Patrick Winter, Jim Watts , John Folger
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