Lee Townsend

Wonderful sales team Everyone I talked to about the Prius I bought was helpful and went out of their way to give me a great shopping experience at a great price. I've had Everyone I talked to about the Prius I bought was helpful and went out of their way to give me a great shopping experience at a great price. I've had my car 10 days now and love it! More

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Great Job Getting the Deal Done! All of these employees did a GREAT JOB of working the deal we needed to buy a 2009 Rav4. My Mother in Law is disable and had to have a car for medical All of these employees did a GREAT JOB of working the deal we needed to buy a 2009 Rav4. My Mother in Law is disable and had to have a car for medical care. Wade and Lee and Andy worked very hard for us to get the right deal and payment for her. Thank You for going the extra mile and providing EXCELLENT CUSTOMER SERVICE. More

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Dealership with integrity I recently bought a used vehicle from Knoxville Toyota, I was told the vehicle would be in the good condition and any concerns I had would be addresse I recently bought a used vehicle from Knoxville Toyota, I was told the vehicle would be in the good condition and any concerns I had would be addressed. The vehicle now exceeds my expectations for a used vehicle all because the dealership stood by their word. More

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Courteous, smooth and easy. Toyota of Knoxville provided me with a very enjoyable car buying experience. The sales staff was very courteous, attentive and easy to deal with, as Toyota of Knoxville provided me with a very enjoyable car buying experience. The sales staff was very courteous, attentive and easy to deal with, as was the rest of the staff that I met that day. I would recommend them to anyone and everyone. More

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Awesome Time for vehicle maintenance. Told us how long the wait would be and the price. Took exactly the time they said and amount. Awesome dealership. Time for vehicle maintenance. Told us how long the wait would be and the price. Took exactly the time they said and amount. Awesome dealership. More

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Unbelievable Within 3 days of purchasing a pre owned vehicle it had a tire explode liquid dripping from engine and trim around door fell off it is a lemon but we t Within 3 days of purchasing a pre owned vehicle it had a tire explode liquid dripping from engine and trim around door fell off it is a lemon but we took it back to the dealer to make it right after giving them the opportunity to correct the problem and stand behind what they sell this manager approached my husband like he was going to fight him after some choice words were exchanged truly unbelievable! How do these people stay in business? I sincerely hope some will step up and take ownership of the fact we were sold a lemon we choose to buy through them and not craigslist for this exact reason. I hope to not have to further escalate this issue as i am willing to do but all im asking is to make what you just sold us 3 days ago right More

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Forced to go thru showroom ? I'm 54 and retired due to diabetes, and have problems with my feet from time to time. I'm looking to trade my 2013 Veloster, and found a car I like on I'm 54 and retired due to diabetes, and have problems with my feet from time to time. I'm looking to trade my 2013 Veloster, and found a car I like on the Toyota Knoxville web site, so I went by to see it. But -- instead of being able to drive through and find the car, take a quick look, and decide if I was interested, I found myself forced to enter through the showroom, so I'm forced to interact with a sales person BEFORE I decide if I'm interested or not. I walked past the barrier and looked for the car. It had started to rain, so I have up and left and won't be back. They can do as they wish, but if u want to FORCE me to interact with a salesman, then u don't deserve my business. POOR BUSINESS DECISION, IN MY OPINION !! More

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