Laurie McKeen

Two Cadillacs later and still terrible service and lack of knowledge (repairs, including new xt6). Recently, they broke door handle trying to replace damaged window seal and never said a word - found out e of knowledge (repairs, including new xt6). Recently, they broke door handle trying to replace damaged window seal and never said a word - found out elsewhere. Manager left, no news. We’ve had problems since day one so we finally left! Think twice before going there. More

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Laurie has such a calm , professional and excellent approach to her customers. Excellent to deal with. approach to her customers. Excellent to deal with. More

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We were looking for a new HD 2500, we found a vehicle on a Sat and reached out to Brady. He was quick to respond and setup an appointment the following Monday. We were very pleased with how Brady treated u a Sat and reached out to Brady. He was quick to respond and setup an appointment the following Monday. We were very pleased with how Brady treated us and how he responded to our million questions and concerns. If he didn't have the answers he was honest and upfront that he would get the information as soon as he could. Brady worked with us and helped us come to a trade in value we were both happy with. We would like to thank Brady and the Peter Smith team for helping us find and purchase our new truck. More

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Recently had a situation with our equinox where it had become disabled and towed in twice unfortunately. While concerning and frustrating we allowed the Peter Smith Service department to try again with th become disabled and towed in twice unfortunately. While concerning and frustrating we allowed the Peter Smith Service department to try again with the problem and 2nd time around we feel their team solved the problem. Time will tell as it was a few months inbetween, but the dealership took real good care of us to get us through this frustration. More

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