Laura Gage

Warning for anyone who uses Fraser Durham Chrysler In Oshawa. I had purchased and changed over to summer tires. On my way home, the front wheel nearly came off, and had to drive 50 km on the highway to s Oshawa. I had purchased and changed over to summer tires. On my way home, the front wheel nearly came off, and had to drive 50 km on the highway to safety as the car was shaking violently. Just a warning to others, I was glad my kids weren’t with me as it was the scariest drive of my life, but I know I will not be using that dealership again. More

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Attentive and willing to find the right Jeep for me! Highly recommend Colleen to find the perfect vehicle for you Highly recommend Colleen to find the perfect vehicle for you More

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Colleen was absolutely amazing and so incredibly easy to deal with. Her costumer service is a 10/10 and is the best of the best when it comes to purchasing a vehicle a great experience! deal with. Her costumer service is a 10/10 and is the best of the best when it comes to purchasing a vehicle a great experience! More

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Colleen was amazing to work with! This was my second purchase at Fraser and they always go above and beyond to ensure our needs out met. We service our vehicles with them and from sal This was my second purchase at Fraser and they always go above and beyond to ensure our needs out met. We service our vehicles with them and from sales to service they have they always make sure we are happy!! Thank you Fraser!! More

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Huge shout out to Colleen Harnack for helping me get the truck of my dreams. She was very helpful and a pleasure to work with. Thank you Colleen & Fraser Chrysler. truck of my dreams. She was very helpful and a pleasure to work with. Thank you Colleen & Fraser Chrysler. More

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Absolutely a solid company, very fast ,honest ,stress free . Shop local. Well my wife and I were looking for a new addition to the family, so for 3 years I have been looking at the jeep gladiator and lo free . Shop local. Well my wife and I were looking for a new addition to the family, so for 3 years I have been looking at the jeep gladiator and loving it . What better way to celebrate by waiting for the best deal ever . Since the Ajax dealership moved I had now commitment to buy from them , I went to the Whitby location we’re my Big sister works . @Colleen Harnack She told me that there was a Gladiator Diesel coming off a demo and she asked if I wanted to see it . Of course I wanted to go see it , Colleen sure wanted me to feel comfortable by taking it for a test drive . I insisted no as this would be my 4 th Jeep Wrangler. I know how they drive . This was one of my smooth this transaction Of buying a jeep . Colleen was very cool calm and collective, when dealing with her little shi#t brother . Colleen was very professional and very detailed on going through the whole deal , showing me and explaining me of all the paperwork. What I like about Colleen’s detail going through the walk around of the jeep is that she shoed me the locations of the Diesel fill location and the DEF fluid, also showing me the interior of the hood engine bay , even breaking down checking all the fluids fluids locations , showing me the antitheft disable cut out switch. . Colleen was in dress clothes and she was on her hands and knees showing me were the spare tire location . Dam she was very detailed . Just the simple things she does is getting me a Winter hat and a jeep mug and a Tim Hortons card. People don’t realize she sacrifices portions of her commission to take care of the small details. At no time I felt like this was forced or being pushed to make a sale, it was sure ease making my decisions to buy this jeep Now , I just have to get her to buy a Marathon watch. Please reach out to her directly to buy a your next jeep Colleen +1 (289) 928-9198 Now I have a pickup jeep truck I probably just volunteered my self to help my sister to pick up Facebook market deals rotfl Thanks Colleen for this smooth transaction. Also Nichole for the finance department for dealing with my account . Shawn Bush CD More

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Simple Oil Change. Staff were courteous and helpful in providing drop-off guidance (during COVID 19 Pandemic). My Jeep Cherokee was ready, early the next morning, wit Staff were courteous and helpful in providing drop-off guidance (during COVID 19 Pandemic). My Jeep Cherokee was ready, early the next morning, with service completed efficiently. This included a general vehicle check-up and also identified need for a cabin filter replacement. On arrival at the service area to collect my car, staff were prompt, courteous, and handled the additional complications of cleanliness and non-contact requirement with grace and good humour while being fully attentive. Kudos to all involved. More

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Long day I was in getting my Jeep fixed up and decided to wait for it 4 hrs !! but the staff kept me informed and made sure I was comfortable.. they were all v I was in getting my Jeep fixed up and decided to wait for it 4 hrs !! but the staff kept me informed and made sure I was comfortable.. they were all very nice!! Highly recommend there service department More

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Not very professional staff Upon arriving for my oil change appointment on Tuesday the 18th of June there was one person at the counter and 3 people waiting. After 5 mins another Upon arriving for my oil change appointment on Tuesday the 18th of June there was one person at the counter and 3 people waiting. After 5 mins another person went to the counter. After my wait for my oil change a lady rounded the corner and asked me if I owned a red truck. She did not address me in my first and or last name. I got to the counter and paid my bill. I asked her if there were any concerns or recommendations and she looked up at me with a blank stare for a couple of seconds and said no it looked fine. She had no idea in my opinion. I also saw my tire pressures were marked as being 40 psi on the check sheet. My truck tires are 60 and 65 psi. I know because I filled them to specs. Obviously not checked just guessed. Very concerning in both areas for lack of professionalism and trust in their work. I don’t know any names. More

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Just some follow up, re vehicle and salesman So I have had my 2016 for 7 mo's now. Bringing it in for an oil change, always fast and reasonable. No hiccups. Have a coffee and it is done. I happen So I have had my 2016 for 7 mo's now. Bringing it in for an oil change, always fast and reasonable. No hiccups. Have a coffee and it is done. I happen to be walking past the show room. Stephen Osborne, my rep I got the car from approached me. Nice long conversation. A he remembered me, he remembered all the hobbies I do, that we spoke of and my wifes name and her occupation. Mark of a real account manager. We spoke about trading in, in 2 years etc. To which I will come back to Dodge, and come back to Stephen. Uber impressed. More

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