LaToya Berry | Page 9

LaToya takes the time to understand my concerns when I bring in my car and helps me understand the plan for the days work and what my car is needing. I feel confident that I'll be well taken care of. bring in my car and helps me understand the plan for the days work and what my car is needing. I feel confident that I'll be well taken care of. More

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So far so good. The only hiccup was that Todd was a bit hard to get hold off; not around at the hours I was there. As well, follow up and paperwork took a while to The only hiccup was that Todd was a bit hard to get hold off; not around at the hours I was there. As well, follow up and paperwork took a while to reach me. Nevertheless all in all I'm pretty satisfied. More

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Very very pleasant to deal with. Very welcoming! She was very knowledgeable. Would definitely work with her again!!! Very welcoming! She was very knowledgeable. Would definitely work with her again!!! More

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The service is excellent. Latoya was very friendly. The car was fixed with minimal cost. Latoya was very friendly. The car was fixed with minimal cost. More

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Was very disappointed that it cost me $73. for a clip to be installed on the wheel liner. This probably a low cost clip and installed with minimal effort or time. I feel that because the car for a clip to be installed on the wheel liner. This probably a low cost clip and installed with minimal effort or time. I feel that because the car is under warranty the cost of the clip should be covered under warranty. More

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We have been dealing with Toyotatown since 1988 and have always been pleased with the service. Latoya is very professional and follows up promptly on any concerns. The staff is always pleasant and receptiv always been pleased with the service. Latoya is very professional and follows up promptly on any concerns. The staff is always pleasant and receptive. Thank you Toyotatown! More

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Reception on time ,and excellent service from Latoya, knowledgeable and professional, and courteous service from the Toyota Town dealership. knowledgeable and professional, and courteous service from the Toyota Town dealership. More

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Excellent service advisor. ..very thorough and informative...2nd time I believe she has looked after me and would highly recommend her to others ..very thorough and informative...2nd time I believe she has looked after me and would highly recommend her to others More

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LaToya is knowledgeable and pleasant to boot. She also remembered my issues from my last service too. She also remembered my issues from my last service too. More

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LaToya was very helpful via e-mail and phone when sorting out the maintenance on my car with a rodent issue in the engine. I appreciated the communication as well as the discussion involving the approach to out the maintenance on my car with a rodent issue in the engine. I appreciated the communication as well as the discussion involving the approach to fixing it. She did not try to sell me anything unnecessary which is always appreciated. I was hoping my car would get washed and although I requested it (granted it was a late request but I thought that this was included with all services), this did not happen. I assume that was a breakdown in communication on their end. More

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