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Kyle Pullen
Kyle Pullen at Secor Subaru
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Kyle Pullen

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
149 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

1 yr, 10 mos

Industry Experience

7 yrs

Languages Spoken

English English

4.8

149 Reviews

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149 Reviews of Kyle Pullen

June 25, 2024

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Kyle was professional and kept me informed of the service being performed. Kyle also made sure the car was washed and vacuumed when the service was complete More

by Robey
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Mirles, David Pricone

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June 22, 2024

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Smooth professional service system. Need better online response to queries. I still don’t know if my info in client database fixed. More

by LINDARUTAN
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Recommend Dealer
Yes
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Jun 24, 2024

Secor Subaru responded

Linda, thank you for the review. We appreciate your feedback and will certainly take it into consideration for future improvements to our communication processes. If there are any outstanding questions or concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

June 21, 2024

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They do a great good job and they fixed the problem with my car hundred percent recommended More

by OFCARLOSOSORIO188
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Yes
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Jun 21, 2024

Secor Subaru responded

Thank you for coming to see our team! We hope you visit again! - Secor Subaru

June 14, 2024

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Great experience from initial appointment setting, drop off and communication throughout the day while my car was being evaluated and fixed. Also appreciated them helping to get the repairs covered under t More

by SHORTY3BB
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt

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Jun 17, 2024

Secor Subaru responded

Thanks for sharing your positive experience with Secor Subaru! We're glad to hear that our team provided excellent service and helped get your repairs covered under warranty. Safe driving!

June 06, 2024

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Wonderful service as always. Very accommodating for scheduling. Always takes good care of my car. More

by RSMITHCCCSLP
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Recommend Dealer
Yes
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Jun 06, 2024

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

June 06, 2024

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Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Holden, Mike Eggert, Shane Wildes, Don Culley, Shawn Murray, Anastacia Rebell, Kaitlyn Gray

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Jun 10, 2024

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

June 05, 2024

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Very professional and courteous and good service. Very prompt and kept me informed during my service appointment More

by MMINGO222
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Recommend Dealer
Yes
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Jun 06, 2024

Secor Subaru responded

We're delighted to hear you had a positive experience with our team at Secor Subaru! Thank you for highlighting the professionalism and prompt service during your appointment. We appreciate your feedback!

May 31, 2024

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Competent and trust worthy at all times // do an excellent job with never any surprises More

by JIM0752
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Larry Becker, Mike Eggert, Don Culley, Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray

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May 31, 2024

Secor Subaru responded

Thank you for trusting our team for all of your automotive needs! -Secor Subaru

May 31, 2024

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Prompt service able to accommodate off hour drop off and pick up staff go out of their way to be accommodating More

by TIMMYT0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray

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May 31, 2024

Secor Subaru responded

Thank you for the positive feedback! We're glad to hear our team at Secor Subaru could accommodate your needs and provide prompt service. We appreciate your support!

May 31, 2024

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Very friendly and efficient workers. I trust them completely. I highly recommend them for anyone looking for a positive experience with a car dealership. More

by GARYGULA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Rebecca Nutt, Kaitlyn Gray

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Jun 03, 2024

Secor Subaru responded

Thank you for the high recommendation! We're glad to hear our team at Secor Subaru provided a friendly and efficient experience. We appreciate your trust in us!

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