Kyle Freeman
Kyle Freeman at Lithia Ford Lincoln of Boise
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Kyle Freeman

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Kyle Freeman

October 24, 2024

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Employee Rating

The valet option made the service totally worth it. My service rep was very good. More

by aklove36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

October 23, 2024

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Took my truck to dealership for oil change and line and tire rotation. They did it efficiently and with little delay. Very good job More

by Rich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review, Rich. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

October 22, 2024

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Awesome service! It was quick and they came to me! 10 out of 10 would recommend More

by slewis17
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 23, 2024

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

October 16, 2024

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Great service thank you my wife was able to get in and out in a reasonable time More

by MAGGIEWEEKES9
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2024

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

October 16, 2024

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Very pleased. Quick and pleasant to work with. Best service around. Thank you very much for everything. More

by vonniecampos1964
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Hossfeld

Oct 17, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

October 15, 2024

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Amazing satisfied great costumer service hardworking fast going over and above the agent is amazing More

by leondre edwards
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sara Curry

Oct 16, 2024

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

Oct 15, 2024

leondre edwards responded

Sara curry went over and above to help me I think she could use a raise for her effort . Kyle freeman is was also very helpful and polite great customer service just like Sarah lithium Ford. Hands-down is the best dealership CorwinFord Is who I normally go through, but their customer service is nothing like Lithia ford they make you feel like you’re part of the family here

Oct 16, 2024

leondre edwards responded

I will be reaching back out to Sara for a scheduling

October 10, 2024

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Employee Rating

Got car back with damaged cooling system. While diagnosing DCT transmission problems, the technician broke a coolant reservoir return line just above the transmission. Snapped the metal outle More

by Jeff_quinn
Service Price Transparency
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Recommend Dealer
No
Oct 14, 2024

Lithia Ford Lincoln of Boise responded

Thank you for this feedback, Jeff. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

October 07, 2024

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Good service I’m happy hopefully next time I’ll have same treatment again thank you More

by ECADSADI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

October 07, 2024

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Employee Rating

Kyle is great to work with and got my vehicle done when promised. As always I have high praise for Lithia’s service dept. More

by PAULSAC
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Lithia Ford Lincoln of Boise responded

Paul, Thank you so much for your excellent review! We are so glad that Kyle had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

October 04, 2024

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Employee Rating

A fantastic dealership with phenomenal customer service with beyond helpful employees! All the cars were super clean and made me feel right at home as a welcomed customer More

by DAMONBOYD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Lithia Ford Lincoln of Boise responded

Thanks, Damon, for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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