Kyle Ansley

Awesome customer service. The ease with which they transact busines with you is worthy of emulation The ease with which they transact busines with you is worthy of emulation More

by KEMI.ALIMI05 Verified Customer Verified Customer

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Very nice, polite and very helpful, i had a very good experience with my service agent. experience with my service agent. More

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I needed the tire pressure light turned off. I was at my appointment 30 minutes early. Three and a half hours later I was told it would cost $1,508.47 : $686.40 for labor, $689.47 for parts, $69 I was at my appointment 30 minutes early. Three and a half hours later I was told it would cost $1,508.47 : $686.40 for labor, $689.47 for parts, $69.95 for shop charge, and $62.65 tax. I did not tell them I needed any thing other than for them to turn off the light, I don’t need a tire pressure light to tell me my tires are low. I have a pressure garage that cost me $5.00, I have eyes to see that my tires might be low, and I can tell by driving my car that if it is pulling to the right or left I need to check my tires with my $5.00 tire gauge. I declined the estimate total presented to me, paid the $99.95 inspection fee and left Freeman’s Toyota extremely disappointed, with my tire pressure light still on, and I would never recommend this dealership to a living soul. More

by DAIRYLOU515 Verified Customer Verified Customer

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Freeman is always courteous and is very through when I bring my Camry in for service. The wait time is generally between 1 - 1 1/2 hrs and I get a complimentary wash.Freeman Toyota will always have my bus bring my Camry in for service. The wait time is generally between 1 - 1 1/2 hrs and I get a complimentary wash.Freeman Toyota will always have my business. More

by KMUNDY919 Verified Customer Verified Customer

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I will drive all the way to Freeman’s who are, know my car better than anyone car better than anyone More

by salicia065 Verified Customer Verified Customer

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Service time was too long other than that it was good Service, and I got everything done Service, and I got everything done More

by RACHELALOHAN Verified Customer Verified Customer

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Kyle is the best everything on the car is great just what was needed a was needed a More

by KANSLEY Verified Customer Verified Customer

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The worst experience was the staff was rude manager even don't know how to talk with customers disappointed management should look after what is going on the second time they called me for my second key rec don't know how to talk with customers disappointed management should look after what is going on the second time they called me for my second key recall and didn't give my car key they come with lots of excuses and nobody call and informed me in advance that key is not ready and they are informing me on the spot. When I ask them why they don't inform me in advance kelly said that he has not aware that key is not ready yet even his manager. More

by CHHETRINEERAJ69 Verified Customer Verified Customer

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Still not sure if I was charged correctly even with the online price. They added 1 qt too much oil. The returned cost of 1 qt and was about to send me off.... I made comment about the qt of extra oil in my online price. They added 1 qt too much oil. The returned cost of 1 qt and was about to send me off.... I made comment about the qt of extra oil in my car... they finally just redid the oil change. Still though usually some issues when I come to do my service here. Probably won't return ever and I own a Lexus and Toyota tundra. Wouldn't. Recommend this place for service More

by MIKELUTTS77 Verified Customer Verified Customer

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Most of the time I’ve had a good experience here. But the last two times I’ve had a bad experience getting the service I asked for. They either did something when I didn’t ask them too or not done so But the last two times I’ve had a bad experience getting the service I asked for. They either did something when I didn’t ask them too or not done something when I asked them too. And now I have to spend more of my time coming back to get a service they forgot to do. I’m not happy More

by cassandra.a.brown Verified Customer Verified Customer

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