Kolbi McLean | Page 7

Harris Kia staff are amazing We have been looking to upgrade to a newer Sportage Due to all the new 2017 cars coming in, there were discounts on the 2016. Harris Kia did not hav We have been looking to upgrade to a newer Sportage Due to all the new 2017 cars coming in, there were discounts on the 2016. Harris Kia did not have the particular SUV on the lot but our salesman Nick Symons took us into his office, located one and made the deal. We then spoke to Roy Berensten who was very professional and made our deal happen. We then went into the finance dept. (Al Foster) who was so helpful, pleasant and knowledgeable. We purchased our SUV on Saturday and Tuesday we drove away. I would not hesitate AT ALL to recommend Harris Kia. All the staff are friendly and willing to go that extra mile. We bought our 2013 Sportage there and had nothing but great service, right from sales to the awesome staff in Service (Kolbi you rock). More

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Excellent Service, Great People I purchased my new car from Harris Kia and this is the second purchase they have helped me with. Every dealing I have had with them, from purchasing I purchased my new car from Harris Kia and this is the second purchase they have helped me with. Every dealing I have had with them, from purchasing and finance, to the service and maintenance has been no stress, efficient service. The whole team is friendly, fun and knowledgeable with No Pressure. They listen, understand and help you find the perfect fit! Thank you to an excellent team! More

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terrific service !! Kolbi always does an awesome job keeping track of all my maintenance needs !! Thanks Kolbi !! I love the calls and texts to remind me of my service sc Kolbi always does an awesome job keeping track of all my maintenance needs !! Thanks Kolbi !! I love the calls and texts to remind me of my service schedule. More

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Service above and beyond Hello, I hope this reaches the proper channel and recognition for the efficient and caring service I received is given to those who gave it to me. I Hello, I hope this reaches the proper channel and recognition for the efficient and caring service I received is given to those who gave it to me. I had to visit your location to have my window tint removed, a recall taken care of and an oil change done today. I had come in yesterday to inquire about my tint as my out of province inspection had failed because of it. I have very recently relocated to Nanaimo from London Ontario. The tint is legal in Ontario and was applied by the KIA dealership I purchased my 2015 Soul from ad a part of my package. I was distraught. This has been a huge move for me and it has been fraught with many difficult situations. While the small issue of removing tint shouldn't have been so upsetting it was a case, for myself, of a bit of the last straw. The anxiety of the financial stress of the whole move as well as some personal situations had built to a point to that I was quite overwhelmed. Your service staff, especially Mike, was amazing. Courteous, kind and efficient he assured me that your staff would take care of it. I left yesterday so relieved because of his kindness and caring attitude that it made the world of difference to me. Upon coming in today to have the tint removed another service employee (a woman, I'm sorry I don't know her name!) informed me I had a recall and when I asked after having an oil change done at the same time, they assured me it was no problem to have everything taken care of in the space of 2 hours. A lovely man (again, I'm so sorry but I don't remember his name either!) shuttled me to the mall where I spent my time taking care of errands and he was promptly there to pick me up 2 hours later. He was so kind, he listened to me talk about my family and was nothing but professional but at the same time sympathetic, which was such a blessing to me right now. My vehicle was ready for me when we arrived back at Harris KIA. The work was done perfectly and a nice clean car awaited me. I just really wanted you to know what fabulous staff you have at Harris KIA. Efficient and yet personable, kind, fair and informative, they have been a bright spot in a difficult time for me so I hope you will express my gratitude to them. I will not take my KIA anywhere else for any thing and I will tell anyone who will listen that they should do the same, regardless of their vehicles make. I don't doubt you'll take the time and effort necessary to express my comments and your own gratitude to them for a job well done and beyond. Thank you so very much. Tracy Fairweather More

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Another satisfying experience I showed up without making an appointment for snow tires and as my car was nearing its next service hours Kolbi set everything up immediately and all I showed up without making an appointment for snow tires and as my car was nearing its next service hours Kolbi set everything up immediately and all within about 10-15minutes. I've been dealing with Kolbi in the service department for the last three or four years and everytime she makes me feel more like a member of the Harris Kia family than a customer that shows up every 5000 or so kilometres. i personally thinks that she's a rock star in the service department world. I stopped by the parts department to look at some rubber matts for my car and within five minutes Doug was taking a set to the service department for installation. I can honestly say that I've never had bad experience at Harris Kia. Sincerely Troy S P.S. I would like to wish all the Harris Kia staff and there families a safe and happy holiday season and all the best in the coming new year. More

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Great team, Friendly, informative No pressure, listened to what we wanted and met our needs. comfortable environment and everyone appeared to work together as a team. Even though our s No pressure, listened to what we wanted and met our needs. comfortable environment and everyone appeared to work together as a team. Even though our salesman was new, he was very knowlageable and if he couldn't answer our questions he would aquire it from his co-workers promply. Everyone made us feel welcome when we arrived and departed the dealership. Nick was great to deal with and we would recommend him and the dealership to family and friends. More

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Excellent service!! Everyone at Kia took very good care of myself and my vehicle yesterday. The servicing was done in a timely manner, and so was the shuttle service. Everyone at Kia took very good care of myself and my vehicle yesterday. The servicing was done in a timely manner, and so was the shuttle service. More

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Wonderful team work! Thanks I love my KIA car!Also our KIA's team are so wonderful (friendly, good service, happy....). I will love to tell all my family and friends. Thanks all I love my KIA car!Also our KIA's team are so wonderful (friendly, good service, happy....). I will love to tell all my family and friends. Thanks all your hard work. More

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Outstanding Service As Usual Thanks to Kolbi Mclean and Technician Mike for their usual excellent service. They are prompt, punctual and reliable. I have not had any issues since Thanks to Kolbi Mclean and Technician Mike for their usual excellent service. They are prompt, punctual and reliable. I have not had any issues since vehicle purchase in Sept. 2013. More

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GREAT SERVICE I've been dealing with Harris Kia since 2001 & have only great things to say about them! This is the second car I have bought here & their service has I've been dealing with Harris Kia since 2001 & have only great things to say about them! This is the second car I have bought here & their service has always been superb. More

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