Kohl Young
Kohl Young at Big Star Hyundai

Kohl Young

Service Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.3
107 Reviews
4.3

107 Reviews

Write a Review

107 Reviews of Kohl Young

November 11, 2024

Dealership Rating
Employee Rating

I liked that no one gave me a hard time that I came there even though I bought the car at another dealership. The service was great, the car was clean when returned to me, and the waiting room was very comf More

by npatrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star service customer; we look forward to serving you again. Happy motoring!

November 09, 2024

Dealership Rating
Employee Rating

Good service as always. Good good good good good good good good good good good More

by LOFARO.JOHN
Recommend Dealer
Yes
Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 08, 2024

Dealership Rating
Employee Rating

Steffy is terrible rude and no personality. The dealership scheduled an appt for us but didn’t even touch the vehicle for over a week. They never answer the phone either. Worst service ever! More

by TWYLLAVILLARREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steffy Hernandez

Nov 11, 2024

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Scott Kimbrough, General Manager, skimbrugh@bigstarhyundai.com

November 07, 2024

Dealership Rating
Employee Rating

I had problems with a couple of the previous customer “service” representatives that cost me +/- $1000. The management hasn’t changed and they no longer have the reps that I mistrust. More

by SKEEPOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

November 06, 2024

Dealership Rating
Employee Rating

Coffee machine was not working both days I was there. Very disappointed. Prices too high! More

by crispyears72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

November 06, 2024

Dealership Rating
Employee Rating

Dealership personnel are attentive to your needs and work was done in a very proficient manner. More

by tianamarie1704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 05, 2024

Dealership Rating
Employee Rating

Big Star Hyunda is a great place to do business, very professional, courteous and competent. More

by LOFARO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 03, 2024

Dealership Rating
Employee Rating

Great service! We be coming back for all future maintenance on my vehicle! They were awesome More

by knguyen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 01, 2024

Dealership Rating
Employee Rating

Every time I visit big star I met with the best of Representatives with a smile and giving much knowledge about my vehicle the service is great the staff is always on top and I appreciate all the effo More

by MRKJBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 01, 2024

Dealership Rating
Employee Rating

Service was fast and easy! They provided Lyft to wait at the nearby mall. Will definitely continue to get my services done with them! More

by faby_padilla33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

1
...

Dealership Inventory (560 Vehicles)

used 2023 Lincoln Navigator car, priced at $69,988
2023 Lincoln Navigator
used
Ceramic Pearl Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
used 2020 Chevrolet Traverse car, priced at $28,688
2020 Chevrolet Traverse
used
Cajun Red Tintcoat exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Santa Fe car, priced at $35,189
2025 Hyundai Santa Fe
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
new 2024 Hyundai IONIQ 5 car, priced at $49,210
2024 Hyundai IONIQ 5
new
Digital Teal exterior
Automatic
Rear-wheel Drive
new 2024 Hyundai Elantra car, priced at $25,235
2024 Hyundai Elantra
new
Ultimate Red exterior
CVT
Front-wheel Drive
used 2024 Honda Accord car, priced at $26,588
2024 Honda Accord
used
Solar Silver Metallic exterior
CVT
Front-wheel Drive