Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
23 yrs, 3 mos
Industry Experience
32 yrs, 3 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,231 Reviews
Write a Review1231 Reviews of Kevin Massey
September 26, 2024
When my truck went to get a oil change they broke my hood stand and broke my front hood fairing not happy at all. when I said just a oil change don't mean to brake my stuff and I hope you people will replac stand and broke my front hood fairing not happy at all. when I said just a oil change don't mean to brake my stuff and I hope you people will replace the stuff that your people broke I don't even want to bring my truck back there cause your people can't take responsibility and owner ship of breaking it I know you people have cameras up and you could look it up and see how did it so iam very disappointed in the conference your people have. the disrespect I don't need and will not put up with.thanks More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
September 23, 2024
Both my door handles broke on my 2020 Telluride and it was all handled with great respect and humor. I understood everything and the handles were fixed! Tnx was all handled with great respect and humor. I understood everything and the handles were fixed! Tnx More
Other Employees Tagged: Tim McCoy, John Albono , Jamie and Christine
September 22, 2024
I always get great service there with my two vehicles. I can trust them and I am usually in and out in a timely manner. I can trust them and I am usually in and out in a timely manner. More
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker, John Albono , Tate Humphries
September 19, 2024
Having been dealing at Lokey for years, for both sales and service. Anthony Ward is my go to service advisor. Always greets me with a smile and my first name. He is a true asset to Lokey! You need to and service. Anthony Ward is my go to service advisor. Always greets me with a smile and my first name. He is a true asset to Lokey! You need to update the list of service advisors below so credit can be given to those who deserve it. More
Other Employees Tagged: Tim McCoy, Chuck Schnitker, Jeff Pentney , Anthony Ward Service Department
September 19, 2024
As a widow lady, I appreciate the hard work & honesty of the staff. Thank you. the staff. Thank you. More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
September 18, 2024
Chuck Schnitiker is the best service advisor we've ever had. He's fair and helpful. Doesn't force things that are unnecessary down your throat. Lokey has taken care of my whole families vehicles for the pa had. He's fair and helpful. Doesn't force things that are unnecessary down your throat. Lokey has taken care of my whole families vehicles for the past 25 years and as long as they have chuck I'll be coming back. We live a two hour drive away and still come back to Lokey like it's around the corner. More
Other Employees Tagged: Chuck Schnitker
September 18, 2024
Great customer lounge. Not sure if it is a problem with Nissan policy or Lokey Service does not listen to my concerns. Not sure if it is a problem with Nissan policy or Lokey Service does not listen to my concerns. More
Other Employees Tagged: John Albono
September 17, 2024
As always I enjoy Loyey Nissan when I go in for any service. I get good customer service. And I don't have to wait all day to be service. Their hospitality is outstanding. service. I get good customer service. And I don't have to wait all day to be service. Their hospitality is outstanding. More
Other Employees Tagged: Chuck Schnitker
September 17, 2024
Great customer service! Always super nice and very accommodating. They also offer great amenities while waiting in the service department! Always super nice and very accommodating. They also offer great amenities while waiting in the service department! More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono
September 16, 2024
I am always very satisfied with the high level of service provided at Lokey Nissan provided at Lokey Nissan More
Other Employees Tagged: Tim McCoy, Anthony Nicholas, Chuck Schnitker, John Albono