Kevin MacKenzie
Kevin MacKenzie at Grande Prairie Chrysler Jeep Dodge

Kevin MacKenzie | Page 3

Service Advisor

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

Contact Me
4.8
265 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

4.8

265 Reviews

Write a Review

265 Reviews of Kevin MacKenzie

January 14, 2026

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Employee Rating

I brought my truck in early for an appointment and they had a quote emailed to me a day early, and had my truck fixed and in the road the next day! Service level was awesome, ill be bringing my truck to th More

by riley.erno
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Sawchuk

Jan 15, 2026

Grande Prairie Chrysler Jeep Dodge responded

Thank you for choosing our dealership for your truck's service needs! We are thrilled to hear that you had a positive experience with our team and speedy service. We look forward to continuing to provide excellent service for your truck in the future.

January 14, 2026

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Went in for an oil change. Everyone is so friendly as usual. Was in and out within 20 minutes. More

by Deanna
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danae Barnes, Rob Evrall

Jan 15, 2026

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for your positive feedback! We're glad our team was able to provide you with a quick and friendly oil change experience. It's always our goal to make sure our customers are satisfied and in and out in no time. See you next time!

January 01, 2026

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Personal were extremely pleasant and good at their jobs . Very knowledgeable and explained everything they thought you should take note of . More

by Wayne
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes, Danae Barnes

Jan 02, 2026

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for the kind review! We take pride in providing exceptional service and it means a lot to us that you noticed. We appreciate your business and look forward to serving you again!

December 26, 2025

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As always, the service was great! They were able to diagnose and repair the problem on my truck in a timely manner…they were friendly and their quote was accurate! More

by troy.sandboe
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

Dec 28, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Our team takes pride in delivering top-notch service and getting your vehicle back on the road quickly. See you next time! #customerlove #reliableauto #timelyrepairs

December 23, 2025

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Excellent job done again by Kevin in service. Any time there is an issue he gets me booked in quick and the job is done More

by The Reads
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

Dec 25, 2025

Grande Prairie Chrysler Jeep Dodge responded

"Thank you for the kind words, we're lucky to have Kevin on our team! Happy to hear he always takes care of your needs promptly and efficiently. See you again soon!" #CustomerSatisfaction #EfficientService

December 12, 2025

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The service staff were very courteous and friendly. They are very much customer oriented and seem to want to help as much as they can. More

by jantim
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

Dec 19, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! Our team takes pride in providing exceptional service and customer satisfaction is our top priority. We look forward to assisting you again soon.

December 12, 2025

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Allways there to help. Great customer service. Hada coolant leak fixed it the same day the hose came it More

by kevincoleman
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

Dec 19, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words and trust in our team! We take pride in our prompt and efficient service, glad we could fix your coolant leak the same day. We're here to help anytime. #customerfirst #proudteam #zerodowntime

December 11, 2025

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Exceptional sales and service staff - Keffery and Kevin are always great to work with! Thank you! More

by lhancharuk
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Recommend Dealer
Yes
Dec 12, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for your kind review! We are thrilled to hear that Keffery and Kevin provided exceptional sales and service. Our team always strives to deliver the best experience for our customers. We appreciate your business!

November 30, 2025

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Brought my truck in for a wheel rotation, tire balance and an oil change turned out something went wrong with my abs wiring, and was still shaking they went ABOVE AND BEYOND to fix it, with regular update More

by Tj
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

Dec 03, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for the amazing review! We're thrilled to hear that our team went above and beyond to fix the issue with your ABS wiring. We pride ourselves on providing excellent service, and we're so glad you had a positive experience with Kevin and our staff. Thanks for choosing us and we look forward to serving you again in the future!

November 27, 2025

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Employee Rating

Only needed a key fob programed, they did a check over of my truck. They mentioned the rear axel seal leaking, ftont drive shaft about to fall out, needs brakes , fan belt needed, 95% of the work they said More

by mtsuddaby
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Recommend Dealer
No
Nov 29, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and appreciate the opportunity to address your concerns. Our goal is always to provide thorough inspections to keep our customers informed of any potential safety or maintenance issues. That said, we never want you to feel that recommendations are unnecessary or unclear. We take your comments seriously and would welcome the chance to review your visit in more detail. If you’re willing, please contact us directly so we can go over the inspection findings together, answer any questions, and ensure you feel confident in the condition of your vehicle. Your trust is important to us, and we’d like the opportunity to make this right.780-532-3560. Thank you again for bringing this to our attention.

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