Ken Murdoch
Ken Murdoch at Capital Chrysler Jeep Dodge
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Ken Murdoch

F&I Manager

Capital Chrysler Jeep Dodge

2500 Palladium Dr #1200
Ottawa, ON K2V 1E2

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3.5
39 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

28 yrs, 8 mos

3.5

39 Reviews

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39 Reviews of Ken Murdoch

April 29, 2024

Dealership Rating
Employee Rating

Very nice dealership, everyone is friendly and approachable, low pressure sales. We had visited the dealership several years ago and were not impressed with the high pressure sales tactic. We wer More

by Maastleford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kosta

October 14, 2023

Dealership Rating
Employee Rating

My husband and I recently purchased a RAM1500 Big Horn at the Kanata location, and Ken has attempted to scam us multiple ways and each time pretending that it was simply a mistake from his end to overcharge More

by Sali
Recommend Dealer
No
Oct 14, 2023

Capital Chrysler Jeep Dodge responded

Good afternoon Sali, First off; thank you for taking the time to write a review of your latest interaction with our dealership. Your negative experience at our store is certainly not what we strive to provide our clients. Our dealership takes price in providing the most honest and transparent buying process so that there are never any discrepancies or misunderstandings. That is why I take this review very seriously. I would love the opportunity to discuss the matter further with you whenever it is convenient for your family. Hopefully we can connect soon and try to rectify the situation. Thank you once again, Andrew Hartin General Manager 613-271-7114 ext 201

April 04, 2023

Dealership Rating
Employee Rating

Save yourself time and money; as well as stress and DO NOT visit this dealership. I have never in my life witnessed such unprofessionalism, lack of communication, greed, and dishonesty. Sales people More

by Clipper
Recommend Dealer
No

Other Employees Tagged: Andy Hartin, Stephen Velitchkovski, Josh Ovington , Jack Guardado

February 28, 2023

Dealership Rating
Employee Rating

Team was amazing with trouble shooting an issues and got the problem solved. Thanks so much More

by siherb2
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rodney

November 24, 2022

Dealership Rating
Employee Rating

Friendly staff and clean waiting area while you get work done on site while you wait More

by siherb2
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rodney

September 19, 2022

Dealership Rating
Employee Rating

Always treated well by Ryan and the rest of the team. Communication is great and they walk you through your options. More

by siherb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rodney

May 22, 2022

Dealership Rating
Employee Rating

Always great with our needs. Ryan is helpful and honest about what needs doing for your car. More

by siherb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rodney

March 17, 2022

Dealership Rating
Employee Rating

I do not have a bad word to say about Capital Dodge their service team is outstanding their sales is also as good as it gets my next vehicle I purchase will definitely be from Capital Dodge and I would recom More

by Lbrunette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 23, 2022

Dealership Rating
Employee Rating

Great staff and service. Particularly from Ryan Rodney and Ken Murdoch. Always helping people out with what they need. More

by siherb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rodney

November 21, 2021

Dealership Rating
Employee Rating

Eddie has been monumental on actually making sure that I was taken care of at the dealership. I’m always nervous at dealerships but Eddie made that fun an enjoyable. 5/5 More

by My BMW is FASTER than your 300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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