Katie Quinn

Completely Unreliable and Unprofessional – BMW Service Has Gone Downhill I’ve finally had enough of Parkview BMW. I scheduled a service appointment weeks in advance, only to have it canceled at the las Has Gone Downhill I’ve finally had enough of Parkview BMW. I scheduled a service appointment weeks in advance, only to have it canceled at the last minute and pushed out another two weeks. This kind of disorganized, last-minute rescheduling is completely unacceptable — especially from a dealership representing a premium brand like BMW. Unfortunately, this isn’t an isolated incident. Every single time I bring my vehicle in, there’s a new issue — whether it’s poor communication, lack of follow-up, or failure to actually resolve the problem. On my last visit, the service team couldn't even diagnose a clear issue with my car, and their response was basically: “Just live with it.” That’s not just disappointing — it’s negligent. BMW used to stand for quality and reliability, but the experience at Parkview BMW tells a very different story. The service here is disorganized, dismissive, and frankly not worthy of the brand. I will absolutely be rethinking any future business with BMW because of this dealership. More

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Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

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Very thorough and prompt service. Employees are helpful and I have always been happy with results. Employees are helpful and I have always been happy with results. More

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A consistent professional, courteous, thoughtful and polite group who are focussed on customer care and service. polite group who are focussed on customer care and service. More

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Parkview BMW is an attractive dealership staffed by friendly, professional, and knowledgeable sales and service people who exemplify the BMW brand, and who value their customers. Staff at the manageme friendly, professional, and knowledgeable sales and service people who exemplify the BMW brand, and who value their customers. Staff at the management level are accessible, often walking the floor and chatting informally with customers. I have purchased several vehicles at Parkview. Should your BMW require service, Parkview will most assuredly gain your confidence and trust. Tommy Chan (sales) and James Yang (service) are two good reasons to purchase a BMW from Parkview. While the BMW brand is upscale, the various staff members at Parkview are good people, down to earth! More

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Professional, respectful, knowledgeable and appropriately friendly manner that all staff exhibit at Parkview BMW ensures our conference is going to continue. Thanks for keeping your standards at this high le friendly manner that all staff exhibit at Parkview BMW ensures our conference is going to continue. Thanks for keeping your standards at this high level. More

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Excellent service, excellent sales and finance team. This is why I keep going back with 6 vehicles leased or purchased so far including my current 2022 M240i xdrive and having ordered a couple of weeks This is why I keep going back with 6 vehicles leased or purchased so far including my current 2022 M240i xdrive and having ordered a couple of weeks back a 2025 X2 for my girlfriend. More

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Excellent service, excellent sales support, very helpful (i.e. COVID vehicle change with end of lease on one and financing of the other). 6 vehicles and counting including my current M240I xdrive, 2022 vi (i.e. COVID vehicle change with end of lease on one and financing of the other). 6 vehicles and counting including my current M240I xdrive, 2022 vintage. More

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Wes and Team where excellent. Very happy with outstanding service I received. Love my new M850 Very happy with outstanding service I received. Love my new M850 More

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They tell you what you need to know, listen to you, and do what they say they will do. Clear, professional, friendly. First rate start to finish. do what they say they will do. Clear, professional, friendly. First rate start to finish. More

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