Kasian Morota | Page 3

Regular service and tire mounting I have been a regular customer since opening. Received a service reminder for my Lexus in the mail from Mario Ng, just in time for winter, great cust I have been a regular customer since opening. Received a service reminder for my Lexus in the mail from Mario Ng, just in time for winter, great customer relation. Booked appointment with Alex and he took care of all the details. He went to the back to assisted the mechanic in getting my tires from storage. Storage service is highly recommended, no mess or back injury to deal with. I own a Lexus and I still service my car here, because of the amazing service I had with my previous Camry and Highlander. Overall great place and people. More

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Excellent, friendly service I took both our Toyotas in last week for Spring servicing. I had the usual excellent friendly service, the cost was reasonable and both cars are runni I took both our Toyotas in last week for Spring servicing. I had the usual excellent friendly service, the cost was reasonable and both cars are running beautifully. Thanks again, Toyota On The Park. Bob Milnes More

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Above and beyond. Working in the service industry I always strive to provide excellent client service in which this crew have provided me. We have a Toyota dealer close Working in the service industry I always strive to provide excellent client service in which this crew have provided me. We have a Toyota dealer close to me and yet I will drive an extra hour to get service here. Truly genuine people that will do the extra hand to help you. More

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My experience at Toyota on The Park service can be summized in two words...Consistent Excellence. Having worked in the field of customer service in for over 10 years it is clear that the point of ser summized in two words...Consistent Excellence. Having worked in the field of customer service in for over 10 years it is clear that the point of service contacts that i have made through this dealership's service department has epitomize what has made Toyota a leader not only in the automobile industry but also in the area of customer service. As soon as you drive in you are greeted with a smile and extremely knowledgeable staff which as a customer totally puts your mind at ease and know that they speak from experience. More

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Over the years past, I have had all my Toyota vehicles Over the years past, I have had all my Toyota vehicles serviced at a number of Toyota locations and concluded that the Toyota on the Park Service Ce Over the years past, I have had all my Toyota vehicles serviced at a number of Toyota locations and concluded that the Toyota on the Park Service Centre excels in quality of service, facilities, knowledgeable, helpful and courteous service staff namely Kasian Morota whom I have known from LawrenceToyota, Alisha Shaw, and Hon Ho who takes care of my sister's Toyota. We are always confident of the work done properly to our vehicles. Michael Nagata More

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Toyota On The Park offers excellent service at a reasonable price. The three service agents listed above, with whom I have been dealing since Toyota On The Park opened (and in the case of Kasian, g reasonable price. The three service agents listed above, with whom I have been dealing since Toyota On The Park opened (and in the case of Kasian, going back to Lawrence Park Toyota), have always offered exemplary service. For example, although I only see them two or three times a year, they always remember my name. Our two Toyotas are always serviced on time, and at a reasonable price. Toyota On The Park and its staff reflect the high quality of service that we have come to expect from Toyota generally. More

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This dealership is always ready to accept your vehicle when you require the work to be completed. The employees in service are super friendly and always informative and helpful. The premises are immaculat when you require the work to be completed. The employees in service are super friendly and always informative and helpful. The premises are immaculate. The waiting area is a lounge/restaurant/work area, so it is always easy and comfortable to wait on the premises for your vehicle to be repaired. More

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From the moment I called in to book an appointment to the time I was paying for my service, I'd never thought I'd be so completely safe in driving my car again. I've recently bought my new 2013 Highlander b time I was paying for my service, I'd never thought I'd be so completely safe in driving my car again. I've recently bought my new 2013 Highlander but I still drive my old 2001 Highlander because of the snow tire. Driving the old Highlander wasn't a problem at first but after a week or two I started noticing my brake making a grinding sound when being applied and knowing the importance of a brake I was more and more afraid to use the car. I've kept a good maintenance on my car and I know it's still drivable, but yet still worried about the grinding sound. Called in, spoke to Kash with detail description of my vehicle and before you know it we had set-up a date and time for a complete inspection. Once I came in I was told of my arrival to Kash and was personal greeted and brought to the waiting area and offered a complimentary coffee. Kash re-assure me they'll check everything, minimized any cost as much as possible and to get me back on the road without any further worries. Kash was very pleasant, friendly and with his re-assurance I was more relaxed in the waiting room while having my awesome coffee.... Before long Kash explained what was wrong and provided what was necessary to fixed, at first I was hesitance anticipating the high cost but to my surprise with what ever string his pulled the cost was way less then what I was guessing.... Kash had given me the option of taking one of the shuttle bus to take me to work, but since the work wasn't going to be that long, I've chosen to stay, wait and have another cup of the awesome coffee (only wish they had cookies too) Without any hesitation I would highly recommend the service provided and given by the Toyota In On The Park, and I would further recommend to speak directly to Mr. Kasian Morota for the best person to re-assure you that all that is needed and necessary fixed at that lease cost as possible and to get you back on the road without any further worries. Thanks again Toyota and thank you Kash for your help, I am sure to return but hopefully later rather and sooner. Edgardo Mapili More

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