Kalei Murri

Kevin was awesome to work with. He was super knowledgeable, friendly, and really wanted to make sure that I got exactly what I was looking for. He constantly went way beyond my expe He was super knowledgeable, friendly, and really wanted to make sure that I got exactly what I was looking for. He constantly went way beyond my expectations. I couldn’t recommend him enough. More

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It was a pleasure meeting this gentleman. Very patient and professional. We had a wonderful experience and highly recommend Jeff Very patient and professional. We had a wonderful experience and highly recommend Jeff More

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Nathan was very professional and knowledgeable and made my experience purchasing my car stress free. Would highly recommend Nathan and St. Catharines Nissan to everyone. Best sales associate I’ve ever dea my experience purchasing my car stress free. Would highly recommend Nathan and St. Catharines Nissan to everyone. Best sales associate I’ve ever dealt with! More

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Chris Rose is a trustworthy general manager. He actively listened to our needs and wants and followed up with us throughout and after the sales process to make sure all of our questions and conc He actively listened to our needs and wants and followed up with us throughout and after the sales process to make sure all of our questions and concerns were answered. We had a great experience and felt that we got a great deal on the car we purchased. More

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Nathan was very professional, helpful and extremely accommodating. It was a pleasure dealing with him. accommodating. It was a pleasure dealing with him. More

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Kalei's customer service was exceptional! She was very friendly and attentive and answered all our questions about the condition and negotiation of the car. I recommend and congratulate Kalei She was very friendly and attentive and answered all our questions about the condition and negotiation of the car. I recommend and congratulate Kalei for her professionalism and above-average service. More

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Joslyn was super helpful with everything I needed. Always very personable and knowledgeable about the cars I was looking into. Always very personable and knowledgeable about the cars I was looking into. More

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Kalei is the best finance manager I have ever met. She is very proactive, always ready to help and ready to walk extra mile to make sure customer gets the best service. I went for a lease transfer, She is very proactive, always ready to help and ready to walk extra mile to make sure customer gets the best service. I went for a lease transfer, she informed me the steps, documents needed on the very first day. As soon as I sent the documents, she immediately started working on my file, kept me posted with every single update and just called me to dealership to sign. I wish her all the best for her future endeavours. More

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Great service, easy to deal with did more than was required, very happy to deal with our sales person Fred he was excellent. All the staff was friendly and very helpful required, very happy to deal with our sales person Fred he was excellent. All the staff was friendly and very helpful More

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Jeff exceeded my expectations in ways that made me feel like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of his customers. I felt respected, valued and appreciated. He is genuine, honest and humble. I have never felt more comfortable in a sales office. He was professional and actually cared about my needs. I will come back in 2 years to trade in my lease, not because the car is amazing, but because the way Jeff made me feel. Quote: “People will not remember what you say to them. They will remember how you made them feel.” I really hope my review will help the management understand the value Jeff possesses cannot be overlooked and is something they need to be very grateful for. You have a rare diamond in Jeff and this cannot be taken lightly. He deserves to be promoted, he deserves to be a sales leader, he deserves to be praised and he deserves recognition and appreciation. I hope my review does not get glossed over with a basic thank you from Management to Jeff. I really hope he receives a reward for his ability to make disabled, neuro-divergent customers feel like they are valued being treated with equality. He didnt know I am high functioning disabled person and didn’t make me feel like I am weird, like I usually feel around sales people. It’s rare for me to experience such a kind person. I wasn’t expecting it. The gift basket was a surprise I wasn’t expecting at at all either. This might be normal to other customers, but to a disabled person, it is extremely rare and deeply appreciated to receive a gift basket. I cherish my experience and hope you get tons of new clients from my 5 star google review. I will forever recommend Nissan because of Jeff. I must also share that Kailei is angelic and her personality is also truly one of a kind. Between the two of them, I felt highly respected and valued. This is a skill you cannot teach people. This is a natural skill for Jeff and Kailei. I won’t go anywhere else for the rest of my life 👏💕 More

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