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Justin Ni

Overview Reviews (20)

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Justin Ni

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Justin Ni

New Car Sales

BMW Markham

8111 Kennedy Road
Markham, ON L3R 5M2

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5.0

20 Reviews

Overview Reviews (20)

5.0

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of Justin Ni

May 18, 2024

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Employee Rating

Professional and respectful experience was very pleasant. Will definitely recommend to friends family and colleagues. Will definitely recommend to friends family and colleagues. More

by Ermanno

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 20, 2024 -

BMW Markham responded

Ermanno, Thank you for the 5-stars! We appreciate the kind recommendation and look forward to working with you again in the future at BMW Markham!

March 02, 2024

Dealership Rating

Employee Rating

Justin Ni, my sales rep. who is very helpful. He answer all my questions very detail. who is very helpful. He answer all my questions very detail. More

by chow

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 04, 2024 -

BMW Markham responded

We're delighted to hear that Justin Ni provided detailed and helpful assistance, Chow! If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing BMW Markham, and we appreciate your positive feedback!

August 20, 2023

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Employee Rating

They do anything on time and nice service and patience explain let me control my vehicle quickly explain let me control my vehicle quickly More

by gavin li

Recommend Dealer

Yes

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Aug 21, 2023 -

BMW Markham responded

Thank you, Gavin! We're thrilled to know that our team provides timely and nice service. We're glad that our patient explanations allowed you to quickly take control of your vehicle. If you ever need assistance or have more feedback to share, please feel free to reach out. Your satisfaction is important to us, and we're here to continue providing you with excellent service!

August 12, 2023

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Employee Rating

The service is great and professional. Great auto service and customer service. Highly recommend this place. Great auto service and customer service. Highly recommend this place. More

by Leah

Recommend Dealer

Yes

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Aug 14, 2023 -

BMW Markham responded

Hello Leah, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our auto service and customer service to be great and professional. Your recommendation means a lot to us. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to provide top-notch service every time you visit. Safe travels, and we look forward to serving you again!

July 10, 2023

Dealership Rating

Employee Rating

The dealership is clean. Sale reps there are friendly and are knowledgeable of all cars and services they provide. They show that they care about their customers. Sale reps there are friendly and are knowledgeable of all cars and services they provide. They show that they care about their customers. More

by Michelle

Recommend Dealer

Yes

Other Employees Tagged: Bobby. Chan

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Jul 12, 2023 -

BMW Markham responded

Hi Michelle! We do our best to keep our dealership in mint condition as we truly do value customer satisfaction. We are so pleased to hear that our team did a great job providing exceptional customer care. Until next time, travel safe.

March 28, 2023

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Employee Rating

I had great deal with Justin in the Sales Dept. Supportive, good communication. Highly recommended. I had terrible experiences with Andrew in the Service Dept. No help if you are not paying cu Supportive, good communication. Highly recommended. I had terrible experiences with Andrew in the Service Dept. No help if you are not paying customer. Giving wrong information to customer. Terrible advisor. Hope he would never be assigned on my reservation again. More

by JJ

Recommend Dealer

Yes

Other Employees Tagged: Andrew Mak

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Mar 28, 2023 -

BMW Markham responded

Hi J.J., Thank you for letting us know what exactly went into rating us 4-stars. Although it is lovely to hear about the level of customer service Justin Ni provided, it is regrettable to learn about your service experience. We want our clients to be 100% satisfied with the given service and client care they receive while visiting our store, and we apologize that for you, this was not the case for. We hope you will continue to consider our store for future needs so that we have the opportunity to show you that we here at BMW Markham learn from feedback and strive to provide exceptional client care.

January 24, 2023

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Excellent service from Justin Ni！If someone ask me where should he/she buy a bmw from，I will recommend them to come Bmw Markham！ should he/she buy a bmw from，I will recommend them to come Bmw Markham！ More

by Roy

Recommend Dealer

Yes

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Feb 01, 2023 -

BMW Markham responded

Hi Roy! Wow! Thank you for recommending our store! It is lovely to see that once again Justin Ni has left a customer thoroughly satisfied! We appreciate your business and if there is ever anything we can do to help out, please do not hesitate to let us know!

December 01, 2022

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Employee Rating

Excellent service! Justin Ni is very professional not only for sales but also post sales service. Justin Ni is very professional not only for sales but also post sales service. More

by Mike

Recommend Dealer

Yes

Other Employees Tagged: Antonio Leung

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Dec 06, 2022 -

BMW Markham responded

Hello Mike! It is great to hear that Justin Ni is ensuring that our valued clients are satisfied with their purchases. Our main focus here at BMW Markham is to provide exceptional service to those that provide us with the opportunity to earn their business. Congratulations on your new car and we would love to see you again down the road.

August 05, 2022

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Employee Rating

I brought my vehicle from another dealership but after going to this location for service, I will never ever visit another BMW dealership. They are open about everything, and will always try to find you t going to this location for service, I will never ever visit another BMW dealership. They are open about everything, and will always try to find you the best price. More

by zu.m

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 30, 2022 -

BMW Markham responded

Hi Zu! Thank you for your kind words about our dealership! We are so grateful to have earned your loyalty! We look forward to seeing you again down the road!

December 29, 2021

Dealership Rating

Employee Rating

A good service and happy with the whole process. Everything is explained and guided, so feeling comfortable Everything is explained and guided, so feeling comfortable More

by Jason

Recommend Dealer

Yes

Other Employees Tagged: Clive Zhang, David Wang

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Justin Ni

New Car Sales

BMW Markham

20 Reviews of Justin Ni

Had a great experience?Spread the word.

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