Justin Hoffart | Page 22

A very nice place to buy a vehicle This is the first dealership that I have bought a vehicle where they work with you - everyone I dealt with was very friendly and helpful. I did not f This is the first dealership that I have bought a vehicle where they work with you - everyone I dealt with was very friendly and helpful. I did not feel any pressure from the salespeople. The building itself was large and very clean. There was a large inventory to choose from. More

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Low stress Having recently purchased a new Sierra and dealing with Product Specialist Ankesh Gupta and Sales Manager Justin Hoffart I would describe my experienc Having recently purchased a new Sierra and dealing with Product Specialist Ankesh Gupta and Sales Manager Justin Hoffart I would describe my experience as pleasant and low stress.I found Ka$h to be very knowledgeable about the product and also very accommodating.Justin was also easy to deal with and not your typical pushy salesman.Kien in finance and Zach in accessories were also very accommodating and pleasant.. More

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Very professional but yet personal Upon arrival kash greeted us and was very friendly and professional. He was interested in helping us despite us telling him we were not going to purch Upon arrival kash greeted us and was very friendly and professional. He was interested in helping us despite us telling him we were not going to purchase immediately. Kash assisted us through the entire experience and was able to explain to us In detail about the products. Kash was definitely interested in what we wanted and not pushing us in to anything we were not comfortable with. Justin was very efficient with trying to find us the best deal. Jona was very professional with financing and able to find us a great rate. He was informative with all aspects on the financial agreements and was also able to explain warranties and other aspects of the sale. All people we dealt with were friendly and professional. All of the guys were busy throughout our experience with other customers and deals but never made us feel like an inconvenience and made time for us. The only bad point of our purchase was that we were told the vehicle would have a full tank of gas but it was only at the 3/4 full mark. More

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Excellent experience. Ankesh was very knowlegable about the vehicle I was interested in. There was no pressure to buy. I'm sure I can call him any time and he will be ab Ankesh was very knowlegable about the vehicle I was interested in. There was no pressure to buy. I'm sure I can call him any time and he will be able to answer any questions I might have. More

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Quite dissatisfied We purchased our 2011 Grand Caravan back on June 15,2016. When we first came to the dealership we where wowed by the greeting of the staff. I had prev We purchased our 2011 Grand Caravan back on June 15,2016. When we first came to the dealership we where wowed by the greeting of the staff. I had previously dealt with Justin on the phone and via emails as we live 2 hours away. We asked to talk to Justin and he passed us off to salesman Bennett (can't remember his first name). The van we we there to see was ready for viewing and we took it for a test drive. It smelled really strong of air freshener but we figured it had been newly cleaned. Our salesman really didn't know anything about the vehicle and we had to ask for a manual and touch up paint (which we only received the manual) We made it very clear we were leaving the following week on an out of town trip and they assured us the vehicle was road worthy and that it passed all inspections. Bennett then promised to follow up with the sale 2-3 days after the purchase. We left reasonably happy. Two days later, the van reaked of cigaret smoke, which we then realized they tried to cover up rather than using the proper cleaners to rid of the smell. We took care of that on our own. We hit our first real valley where breaking was required by Calgary. That is where we noticed the shaking. Contacted Justin and was told to take it to a dealership in salmon arm Bc when we got there. Turns out our front brake rotors were severely warped and should have been replaced during the inspection at the dealership. Needless to say our trip to Salmon Arm was extremely scary. We paid approx $600 up front to get the repairs done. Took the parts back to Regina along with the receipt and getting reimbursed was less than smooth. We ended up calling and talking to accounting directly because we felt Justin was stringing us along. To this date, no one has called to ask how things are going and how we like the vehicle. My wife did mention to Bennett she was extremely dissatisfied with him not keeping his word and that no excuses were welcomed. He never even offered an apology for not following up. The only one we were satisfied with was Matt in financing. He treated us like we were actually worth being there and not just a pushed sale out the door. We understand the vehicle is used and that dealing with customers 2 hours away has limitations, but we expected to be treated better than what we experienced. At this point we have not recommended the dealership to anyone looking for a vehicle. More

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Great service and experience We recently interacted with the Capital GMC dealership, on behalf of our daughter. She had seen a car online, and asked for our opinion of it, since s We recently interacted with the Capital GMC dealership, on behalf of our daughter. She had seen a car online, and asked for our opinion of it, since she is presently not living in the city. An appointment was set up with Anand. He was most professional and business like. He was able to answer our questions, and if he didn't know the answer, was happy to investigate other sources, and get us a response. He was friendly and not pushy, giving us a feeling of being listened to and being attended to with an honest intent to have us as future purchasers. We also dealt with Justin, who helped us close the deal. He too was very professional and genuine. He was very knowledgeable and available to assist in any way he could. Matt was the financial person who finished the car purchasing deal. He made the whole process painless and efficient. Having had a rather poor experience at a different dealership in the past, this experience was far better and would tend to have us investigate this dealership's products in the future. More

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Awesome cutomer service! Just bought a new truck from Capital GMC in Regina and the customer service was great. There was no pressure to buy and the entire experience from st Just bought a new truck from Capital GMC in Regina and the customer service was great. There was no pressure to buy and the entire experience from start to finish was comfortable and enjoyable. More

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Happy with my purchase at Capital GMC. One of my best decision to buy a vehicle from Ankesh at Capital GMC, he is honest and hardworking and I've not come accross such a dedicated employee One of my best decision to buy a vehicle from Ankesh at Capital GMC, he is honest and hardworking and I've not come accross such a dedicated employee and I can say that from my experience as I'm 65 years old and I've worked as a mechanic with a GM dealership, for sure he is an asset to his employer and I would recommend you to talk to Ankesh. More

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Capital GMC We had a great buying experience at capital GMC! Ankesh and Justin is awesome ! Great customer service! We got good deal!! We are enjoying our new ter We had a great buying experience at capital GMC! Ankesh and Justin is awesome ! Great customer service! We got good deal!! We are enjoying our new terrain 2016 !! More

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Upfront, honest and not pushy When we walked into the dealership we had no intention of buying a truck. Our product specialist listened to every want we had and showed us everythin When we walked into the dealership we had no intention of buying a truck. Our product specialist listened to every want we had and showed us everything that we needed. He didn't over sell us on anything and I would recommend him in a second. His name is Kevin Vayachack if anyone is looking to purchase a new vehicle. He won't let you down. More

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