Joy Heron-Dunn
Joy Heron-Dunn at West End Nissan
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Joy Heron-Dunn

Sales Professional

West End Nissan

18010 Stony Plain Rd
Edmonton, AB T5S 1N4

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Joy Heron-Dunn

October 11, 2024

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Employee Rating

I had a wonderful experience from all Staff at West End Nissan. Mahesh, my salesman was so helpful and answered all my questions. He went above and beyond to make my experience pleasurable. Any concerns More

by pedie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 10, 2023

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I brought in my 2020 Nissan Sentra to sell. Not only did sales person Joy carry through the inspection and follow up but the manager came out and gave a generous offer! Thank you for great se More

by Susan
Recommend Dealer
Yes

April 29, 2023

Dealership Rating
Employee Rating

Nissan Crew are amazing. They are very welcoming and helpful. Family oriented. I'm in love with my new vehicle. Jason and Anthony made it possible for me. Joy is very helpf More

by ellendalusung
Recommend Dealer
Yes

Other Employees Tagged: Anthony Simon , Jason West Nissan

April 29, 2023

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Employee Rating

Joy was very helpful and made getting a new car fun. She knew what I was looking for and why and made every effort to make me feel at ease with the decision to purchase. More

by kellydalton1
Recommend Dealer
Yes
May 02, 2023

West End Nissan responded

Hi Kelly. We are happy Joy was able to assist in the purchase of your new car. Thank you for your 5-star review, and for choosing West End Nissan!

April 21, 2023

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I had a great experience purchasing my new Qashqai. Joy the salesperson was very fun, upbeat and knew exactly what I wanted. She is truly a ‘joy’ to deal with. The finance person John was great as we More

by Lisa Vallee
Recommend Dealer
Yes
May 02, 2023

West End Nissan responded

Thanks for coming to see us, and for sharing your experience and review Lisa, it is appreciated! Customer service is always our top priority, and we are glad both Joy and John were able to assist you to your satisfaction. Enjoy your new Qashqai!

March 24, 2023

Dealership Rating
Employee Rating

Joy lives up to her name. She was so great from the moment she walked up to us. We trusted her immediately. She was pleasant knowledgeable & helpful. She showed us vehicles we More

by Joan
Recommend Dealer
Yes

Other Employees Tagged: Anthony Simon , John

May 02, 2023

West End Nissan responded

Hi Joan. We are happy Joy was able to assist you during your visit. Thank you for this great review, and for choosing West End Nissan!

October 17, 2022

Dealership Rating
Employee Rating

Fantastic experience from start to finish with West Side Nissan! Joy made our experience a real Joy. Thank you! More

by Brandon Bartraw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donavan

Oct 19, 2022

West End Nissan responded

You're welcome Brandon. Thank you for choosing West End Nissan for your purchase! If you need anything else please don't hesitate to ask!

August 27, 2022

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Employee Rating

Best dealership we have been to we will definitely be buying all future vehicles from this location More

by bigsalad66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason

Aug 29, 2022

West End Nissan responded

Hi bigsalad66. Thanks for leaving us the ultimate compliment. Your experience is always our top priority, and we look forward to serving you again.

July 14, 2022

Dealership Rating
Employee Rating

The dealer was great especially joy. . she's very kind and accommodating...she's very jolly to everyone... thank you somuch joy More

by Mikehershey373
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Simon

Aug 05, 2022

West End Nissan responded

Hi Mike. We are happy Joy was able to assist you during your visit to our dealership. Thank you for your 5-star review, and if there is anything else we can do for you, please do not hesitate to ask!

July 08, 2022

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Employee Rating

Thank you, Nissan (West Edmonton). I was worried about the type of car I wanted, so the Lady Joy helped me choose the right vehicle, Qashqai SUV 2020. She was patient and explained More

by rimasuliman85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Kabbani

Jul 11, 2022

West End Nissan responded

Hi rimasuliman85. Thank you for the great review! We always strive to provide the best customer experience possible, and we are glad Joy was there to assist you! Enjoy your new Qashqai, and if there is anything else that we can do, please do not hesitate to ask!

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