Josh Ovington
Josh Ovington at Capital Chrysler Jeep Dodge
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Josh Ovington

Sales Representative

Capital Chrysler Jeep Dodge

2500 Palladium Dr #1200
Ottawa, ON K2V 1E2

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rated
103 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Ram Certified Specialist

not yet
rated

103 Reviews

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103 Reviews of Josh Ovington

April 04, 2023

Dealership Rating
Employee Rating

Save yourself time and money; as well as stress and DO NOT visit this dealership. I have never in my life witnessed such unprofessionalism, lack of communication, greed, and dishonesty. Sales people More

by Clipper
Recommend Dealer
No

Other Employees Tagged: Andy Hartin, Stephen Velitchkovski, Ken Murdoch , Jack Guardado

June 02, 2022

Dealership Rating
Employee Rating

Was very pleased with the help I received purchasing a used vehicle. Staff was very friendly and well informed. Would definitely recommend visiting this dealership if your looking for a new/used car. More

by stitbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andreanne Budd, Eddie Nyanda

March 29, 2022

Dealership Rating
Employee Rating

Great customer service at Capital Dodge. Both Andy and Josh went above and beyond to close a deal....I'm very pleased! More

by ak47v
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Hartin

November 17, 2021

Dealership Rating
Employee Rating

Eddie from Capital Dodge sold me a used 2019 Nissan Kicks on Monday. I did a test drive and all was fine. When I got home and tried to start it, no dice. I called roadside assistance and had the car boosted More

by AveryReid
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 18, 2021

Capital Chrysler Jeep Dodge responded

Hey Avery, Thank you for taking the time to write such a detailed account of your experience with our store. We wish it was obviously under better circumstance. First off we would like to apologize for the fact that you did not feel any remorse on behalf of Eddie while you were dealing with the battery issues. It is unfortunate as behind the scenes he was the main individual trying to ensure that your battery was replaced but that was clearly not conveyed until the very end which is our fault. We dropped the ball and I'd like to apologize for that. I can assure you that the vehicle was not delivered to you with the expectation that it would not run later that night. Our 48 hour return policy is a way that we help combat unforeseen issues with all of our used vehicles. Not only do we promote it on Facebook and Instagram but also in front of the dealership so that our clients are aware of this privilege. Even though we replaced the battery and sent the vehicle to Nissan for a second opinion to put you more at ease; we can absolutely understand that you no longer felt confident in the vehicle which is why I am glad we have such a return policy. It is a NO-RISK way to purchase a used vehicle and is our way to protect the consumer in these types of situations. Either way; we apologize for all the undue stress that this experience caused you. It is not acceptable and is not the way we have built a positive reputation for over 60 years in this community. Purchasing a vehicle should be a pleasant and memorable experience and I regret that this purchase did not meet those standards and that you felt as though you were being taken advantage of. We wish you nothing but the best in the future and thank you again for taking the time to share your story. Andrew Hartin General Sales Manager

October 04, 2021

Dealership Rating
Employee Rating

The last few vehicles I bought we’re defective and the couldn’t fix the forcing me trade them in at a lose. More

by charles1953
Customer Service
Friendliness
Price
Recommend Dealer
No

October 02, 2021

Dealership Rating
Employee Rating

Josh and Muhammet went above and beyond to help in correcting a couple of factory mistakes in my order. I was upset and disappointed at first but left extremely satisfied and happy after. Thank you More

by raouf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Muhammet "Moe" Baris

September 27, 2021

Dealership Rating
Employee Rating

It’s always a great pleasure to do business with Capital Dodge the service department always greet you with a smile and a special thank you to Josh the little gesture that you did for me was greatly appreci More

by Pierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 25, 2021

Dealership Rating
Employee Rating

Regarding Josh & Moe's excellent service!! Could not be in better hands as a customer. I was treated with the upmost respect on every sales experience. Highly recommended!!!!!!!!! More

by JoReitano
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Muhammet "Moe" Baris

June 24, 2021

Dealership Rating
Employee Rating

Thanks Eddie for an easy car buying experience. Everyone involved was informative, got back to me quickly and attentive to what we were looking for in a vehicle as a family. More

by Joe
Recommend Dealer
Yes

Other Employees Tagged: Tony Zacconi , Eddie Nyanda

March 18, 2021

Dealership Rating
Employee Rating

Fast efficient and friendly. Service completed within estimated time period quoted. Appointment booking was courteous and flexible. Waiting room is comfortable. Highly recommend this service department. More

by J_s_h_99216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rodney, Brian Karnis

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