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Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville
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Jordan Waters

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
313 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

1 yr, 9 mos

4.9

313 Reviews

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313 Reviews of Jordan Waters

June 20, 2024

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Employee Rating

Jordan was very courteous and very knowledgeable. She was helpful to answer all my questions. More

by JIMBRINK
Service Price Transparency
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Recommend Dealer
Yes
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Jun 21, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Jim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville!

June 19, 2024

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Very nice staffs and communicative. I highly recommend people who look for a great service More

by LEEKE19
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Lewis, Tyler Bone , Angie Angell

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Jun 20, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 18, 2024

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Great work, they did a great job on my brakes. Thanks so very much.good More

by GDTHOMAS24
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Emily Lewis, Tyler Bone, Drew Suslavich, Johnathan Miller, Terry Ford, Logan Quijano, Ethan McElrath , Angie Angell, Liz Vrooman

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Jun 18, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

June 18, 2024

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All of the advisors at this dealership are personable, educated, and friendly. It’s a pleasure seeing all generations make personal connections with their customers at Shottenkirk Cartersville! More

by Anon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Ginger, Kevin, Richie, Terry, and John

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Jun 19, 2024

Shottenkirk Honda of Cartersville responded

Anon, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

June 17, 2024

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They are very transparent, super nice and are always willing to help and answer questions. More

by TIFFANYNGO
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Ford , Angie Angell

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Jun 18, 2024

Shottenkirk Honda of Cartersville responded

Thanks, Tiffany, for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 15, 2024

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Excellent customer service and wait was not too long. Kept me informed on all aspects of repair. More

by MT6096
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Recommend Dealer
Yes
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Jun 17, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 11, 2024

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Employee Rating

Service was good, no pushy service sales, in and out. Liked working with the women, thumbs up More

by LNWOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginger was very helpful also

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Jun 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jordan and Ginger and don't hesitate to let us know if we can be of further assistance.

June 05, 2024

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Jordan was great all around, she always made sure I was informed through whole process. More

by KETCHE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell

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Jun 06, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Jordan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

June 02, 2024

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The staff is always nice and professional. My preferred place to get service on my vehicle. More

by APBNCAIN
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Service Communication
Recommend Dealer
Yes
Helpful
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Jun 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

June 01, 2024

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Employee Rating

Disappointed with the mechanics failure to reassemble air filter compartment after checking air filter. A routine glance would have prevented this careless oversight. Utilize dealership services for their ex More

by SORRENTBOB
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Bob, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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