Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough
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Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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5.0
586 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

18 yrs, 1 mo

5.0

586 Reviews

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586 Reviews of Jon Lacey

June 19, 2024

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Employee Rating

Top-notch service as always - Easy to schedule, easy drop-off and pick-up. No surprises, eveything as promised - More

by NIGELTPOOLE
Service Price Transparency
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Recommend Dealer
Yes

June 18, 2024

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Jon and Billy are a top notch team! With many options out there today for vehicle service, I will always choose the service team at this location. Fair , straightforward and always on t More

by GMVANNICOLA
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin , Bill McGrath

June 17, 2024

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Colonial has consistently provided high quality service. Shout-out to Jon Lacey who is always responsive. I like the videos that document the repair. More

by Ray
Service Price Transparency
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Recommend Dealer
Yes

June 17, 2024

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Excellent service and clear communication as always very responsive. Best experience with a service center. More

by I. Rivera
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 14, 2024

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I have has multiple repairs at Colonial and they have been done professionally each time. Jon Lacey, the service rep, has been consistently helpful and communicative. I like the video reports they do o More

by Ray
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Recommend Dealer
Yes

June 12, 2024

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Westboro Colonial, sales, service representative, technicians, maintaining quality service for a dependable and safe vehicle. Excellent Servive Thank you DON B. More

by DONALD_BOUCHER
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 12, 2024

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Have always had great service. From purchase to maintance they have always been great to us More

by TBUXBRIDGE
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Recommend Dealer
Yes

June 10, 2024

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Quick and seamless. Was able to get my car in right away and get it back to me one day later. More

by abellio3
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 03, 2024

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As usual, my experience was fantastic. The team is professional and thorough. The text message updates with video from the actual tech working on my vehicle was a nice touch. More

by melkind026117
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Recommend Dealer
Yes

June 03, 2024

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Easy, hassle free maintenance. John was extremely helpful with all the work done. Thanks for making our appointment quick and easy! More

by trstsix
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Recommend Dealer
Yes
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