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John Heaton
John Heaton at Shottenkirk Honda of Cartersville
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John Heaton

Assistance Service Manager

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of John Heaton

September 27, 2024

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Employee Rating

Shottenkirk has always treated us like family. They are The only dealership we will buy from More

by karenrigdon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Terry Ford, Richie Goetz, Kevin Etters

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Sep 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much, Karen, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2024

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Employee Rating

Shottenkirk Honda is my go to for all my service needs, the management and staff are the best in the business and the only ones i trust with my Honda. More

by GREG@ACWORTHCOLLISION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Richard Lewis, Tommy Malone, Jason Lamarre, Kevin Etters, Dustin Waits

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Sep 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Greg, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2024

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Didn’t do anything as requested. Pay $7k for a worthless warranty. Complete waste of money More

by KATELYNPAVLOVSKY2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jordan Waters, Terry Ford, Richie Goetz, Kevin Etters

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Sep 14, 2024

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, Katelyn, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 01, 2024

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Employee Rating

The service department consistently goes above and beyond, exceeding expectations with exceptional dedication and commitment More

by JZ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everette Hall, Jordan Waters , Ginger Chapman

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Sep 03, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2024

Dealership Rating
Employee Rating

Richard and Tyler are the best. The customer comes first always. All the employees treat us like we are the only customers that matter. More

by RLMHANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Flanigan, Tyler Bone, Richard Lewis, Jordan Waters, Terry Ford, Jason Lamarre, Richie Goetz, Kevin Etters , Kevin Dowdy

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Aug 30, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Richard and Tyler were able to help, and we hope to see you again!

August 17, 2024

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Employee Rating

Attentive staff! Answered all of my questions and took care of me. As a woman, I felt safe coming there by myself knowing I won’t be cheated or taken advantage of. Ti More

by Joe.darko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Terry Ford, Richie Goetz, Kevin Etters

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Aug 18, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joe, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

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