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John Hartman
6 Reviews
6 Reviews of John Hartman
March 15, 2024
I've been driving for 60 years and can honestly say that John Hartman is the very best service advisor I have ever had! With John, going the extra mile seems to be his starting point--he went far beyond th John Hartman is the very best service advisor I have ever had! With John, going the extra mile seems to be his starting point--he went far beyond that when I recently faced a difficult repair. He took the time to really understand the problem, bring in other team members and even speak to Subaru of America on my behalf to make sure the issue was resolved in the best way possible. Kate Bateman in Service, and Rob, the service technician, are 2 other employees who helped make this great outcome. Less important, but noteworthy, the physical plant is clean modern, and comfortable, so if you' re waiting for your service to be complete, it's a nice place to hang out. Highly, highly recommend!!! More
by susan
May 24, 2023
I love the service team at Glanzmann Subaru. John, Karen, Kate are excellent. John always get me the newest Outback as a loaner in pretty colors. John, Karen, Kate are excellent. John always get me the newest Outback as a loaner in pretty colors. More
by danielandarlenejones
Other Employees Tagged: Kate Bateman
April 27, 2023
Thank you Phil Han, Warren Leibig, John Hartman for your help in closing the deal. I will buy/rent from "them" again. See you in 3 years. Need I say anymore. help in closing the deal. I will buy/rent from "them" again. See you in 3 years. Need I say anymore. More
by RL
Other Employees Tagged: Phil Han, Warren Leibig
February 02, 2023
Just wanted to say how much I love my Glanzmann Subaru gang! Sam is the best! I can always count on him to get me in there and provide me with updates while my car is being worked on. True customer servic gang! Sam is the best! I can always count on him to get me in there and provide me with updates while my car is being worked on. True customer service! P.S. Karen, Joe, Katie, John, Kyle and Eric..you guys are the greatest!!! More
by Alison B.
Other Employees Tagged: Eric Wilson, Kyle Jordan, Joe Falbo , Kate Bateman, Sam Simkins, Karen Sipps
November 12, 2022
Service is hit and miss with the excuse we are short staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on time. Maybe Ysaac is new but he needs some training. Service manager could also try and be more pleasant. More
by fsacks
Other Employees Tagged: Stephanie Morales, Chris Waldron, Ysaac Almonte
April 01, 2022
John is great. I took my car in for service. It was early in the day and I misunderstood about where I was supposed to wait for the loaner vehicle. John came and fo I took my car in for service. It was early in the day and I misunderstood about where I was supposed to wait for the loaner vehicle. John came and found me and was so kind and didn't make me feel bad when I apologized to him. He is really friendly and professional. More
by LC
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