John Caruso
John Caruso at BMW of Westlake
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John Caruso

Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
356 Reviews

Dealership Experience

23 yrs, 10 mos

Industry Experience

23 yrs, 10 mos

5.0

356 Reviews

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356 Reviews of John Caruso

June 15, 2024

Dealership Rating
Employee Rating

Great experience from start to finish. I would recommend them to anyone looking for a new or used BMW More

by ASIFKASSAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

June 14, 2024

Dealership Rating
Employee Rating

Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I More

by BOZZIBARTHOLOMEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2024

Dealership Rating
Employee Rating

The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car More

by BOZZIBARTHOLOMEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2024

Dealership Rating
Employee Rating

john caruso my sales rep was amazing he made my experience easy and simple. they helped me get a great car and i am very thankful would recommend anybody to come here for a car. More

by JamesRGardner2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2024

BMW of Westlake responded

Jamesr, thank you so much for the positive review!

June 05, 2024

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Employee Rating

Dealership is very professional and clean Every one in the dealership answered every question I had and was very knowledgeable More

by OFFTHEWALLssoccer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 07, 2024

BMW of Westlake responded

Thank you so much for the positive review!

May 20, 2024

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Employee Rating

The Westlake BMW service team is courteous, helpful and efficient. They did a great job with my front windshield replacement. I was not aware that a windshield could be replaced by non OEM window. Thanks f More

by DAVID.BOGART
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

BMW of Westlake responded

Thank you for the awesome review about the team!

May 15, 2024

Dealership Rating
Employee Rating

the recently purchased BMW is my 5th BMW. I have always dealt with John Caruso and Adam Moon. Both have halways worked out car deals that were a win win for both of us. The sales process h More

by has
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

May 15, 2024

BMW of Westlake responded

Thanks for the awesome review about the team and we appreciate your loyalty!

April 26, 2024

Dealership Rating
Employee Rating

I worked with John Caruso salesman who helped me built my new car. He was very helpful from the beginning answering my questions. Overall BMW of Westlake is very professional including their lease options. I More

by Tanveer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

BMW of Westlake responded

Thanks for the awesome review about John!

April 19, 2024

Dealership Rating
Employee Rating

Excellent staff that helped me every step of the way. This is my second vehicle through BMW Westlake. More

by Norm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

BMW of Westlake responded

Thanks for the great review and for your loyalty!

April 12, 2024

Dealership Rating
Employee Rating

Just purchased a 2023 X1 from this dealership. John Caruso and Ian Filo made this purchase seamless. The whole dealership is very easy to deal with. Highly recommend them. More

by Marilyn.scullin17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo

Apr 12, 2024

BMW of Westlake responded

Thanks for the awesome review about John and Ian!

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