Joe LaFemina
Joe LaFemina at Joe Rizza Ford Lincoln
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Joe LaFemina

Internet Sales Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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36 Reviews
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36 Reviews

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36 Reviews of Joe LaFemina

August 15, 2024

Dealership Rating
Employee Rating

Great service! Took care of the finance and was quick and painless. Even worked with me on Sunday where other places wouldn't even deal with me until the following More

by mumstheword85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 14, 2021

Dealership Rating
Employee Rating

Julia and the internet sales dept did a great job! Great service! More

by acl78707
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia

Aug 15, 2021

Joe Rizza Ford Lincoln responded

Congratulations on your new vehicle! We are so glad that Julia and the internet sales team had the opportunity to work with you to make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 29, 2021

Dealership Rating
Employee Rating

everyone was very curtious and friendly. I just would like the paper work to take less time. We had questions after we got home and sales returned calls promptly More

by GFFISCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Vertucci , e had questions after we got home and sales returned c

Mar 31, 2021

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 22, 2020

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Employee Rating

Easily one of the best end to end leasing experience I've had in 25 years of leasing. From the initial internet inquiry, to the text/email discussions, to the dealership visit, everything was absolutely zer More

by Gdekgado217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Vertucci, Brandy Gallegos , Sarah Vargas, Layla Ismail

Dec 28, 2020

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 20, 2020

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Employee Rating

We can’t thank Raul and the entire staff at Joe Rizza Ford and Lincoln of Orland Park for our best experience ever purchasing a new vehicle. They worked with us like we were family and we were so happy More

by Steve P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Livigni , Raul Hernandez

Nov 25, 2020

Joe Rizza Ford Lincoln responded

Steve, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Ford of Orland Park! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 29, 2020

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Employee Rating

We were very pleased with our experience at Joe Rizza Ford. Our salesman John was very nice, knowledgeable and not pushy at all. The price of the car was way under KBB. The price was straight forward wi More

by EOLSON173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 25, 2020

Dealership Rating
Employee Rating

Excellent transaction from start to delivery Service Excellent transaction from start to delivery Service dept top notch 5 star sales and service Very helpful and friendly staff Buy here with confi More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Isaias Remijio , Tom Mackey, Miles Misek

Sep 25, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

Dealership Rating
Employee Rating

The service was great. The staff was friendly and professional. I will commend this dealership to a friend or coworker. The service department was great as well. I dropped my car off to have the stai More

by AJONES182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Runia, Bruno Bon

Sep 03, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 07, 2020

Dealership Rating

Friendly and efficient Although this is my first experience with the dealer, I personally would begin my next search there and tell my family & friends to do the same. Ther More

by Bunny1950
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Vertucci , Julia Luna/Concierge (also quite Excellent)

Aug 12, 2020

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 07, 2020

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Employee Rating

Joe Rizza Ford / Lincoln has a great staff of knowledgeable people. They care for their customers putting them first over a sale, there is no pressure. They also have a great service department, More

by JICORE
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Jim Vertucci, Luke Clarizio , Miles Misek, Eduardo Rodriguez

Aug 12, 2020

Joe Rizza Ford Lincoln responded

Thanks for your perfect review! We're glad to hear that our team was knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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