Jim Pompei

After having a horrible experience at executive of North Haven I went in and worked with Jim who didn’t have me speak to Brandon due to the experience that I had it seemed like they were going to do what th Haven I went in and worked with Jim who didn’t have me speak to Brandon due to the experience that I had it seemed like they were going to do what they could to make a right of the situation which at first they did by getting the vehicle that I want transferred but once I took possession of the vehicle I started noticing things that were missing in the follow up to getting the things that I needed just wasn’t there and still to this day I’m still missing things that I was told would be an easy fix I deeply regret purchasing a vehicle from this auto group and would never refer anyone More

by SHAQUILLE_ROMAN Verified Customer Verified Customer

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Great experience as always, I have bought multiple vehicles from this establishment and Brandon and James are great to work with. vehicles from this establishment and Brandon and James are great to work with. More

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Brandon, Jim & Claudia were extremely helpful with my car buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service. buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service. More

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All personnel there are very pleasant and helpful. I believe it is a very honest organization I believe it is a very honest organization More

by JOBRIEN10 Verified Customer Verified Customer

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Excellent experience because of our salesperson Jim Pompei. He was very busy with other customers when we first met him but he was able to juggle everyone and still paid attention to us. Pompei. He was very busy with other customers when we first met him but he was able to juggle everyone and still paid attention to us. More

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James knew the assignment! He listened to my request and knew when I wasn’t happy. James is quite the character extremely friendly, funny, genuine guy who you can tell takes pr He listened to my request and knew when I wasn’t happy. James is quite the character extremely friendly, funny, genuine guy who you can tell takes pride in what he does. Customer service rating is an A+ for me! More

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Everyone was very helpful and friendly and were able to give me a great deal. give me a great deal. More

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I recently purchased a car from Jim at Acura of Berlin, and I couldn't be happier with my experience! From the moment we walked in, Jim was friendly and knowledgeable. He was patient with us, and I never f and I couldn't be happier with my experience! From the moment we walked in, Jim was friendly and knowledgeable. He was patient with us, and I never felt pressured. The entire process was smooth and transparent, and I felt well-informed at every step. I left the dealership feeling confident in my purchase and excited about my new car. I highly recommend Jim to anyone in the market for a vehicle. His professionalism and dedication to customer satisfaction truly set him apart! More

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Staff professional, welcoming and efficient Dealership was clean and bright Sales staff was Very knowledgeable and explained options available was clean and bright Sales staff was Very knowledgeable and explained options available More

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The buying process was easy and professional. It was a pleasure working with Jim who made the entire transaction efficient and easy! It was a pleasure working with Jim who made the entire transaction efficient and easy! More

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