Jillian Cook | Page 18

I would recommend this dealership. There are friendly and knowledgeable sales people and good customer service. Thank you for showing us the nx There are friendly and knowledgeable sales people and good customer service. Thank you for showing us the nx More

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We were promptly greeted by Chris & referred to Jillian Cook, our awesome experience started with Jillian from test drive to her showing us the vehicle we wanted on the lot and arranging the purchase of o Cook, our awesome experience started with Jillian from test drive to her showing us the vehicle we wanted on the lot and arranging the purchase of our Lexus RX. Chris explain our options leasing / buying. Then Corey was was very courteous & explaining all the financing. John was excellent @ being a delivery specialist. Dale the service advisor was also excellent @ arranging our service appts. This was the best experience we have had purchasing the past 11 new vehicles More

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Good overall atmosphere with very friendly people, only minor thing would be some interior building maintenance and cleaning/ tidiness of the waiting area. sales staff were attentive knowledgeable. I was minor thing would be some interior building maintenance and cleaning/ tidiness of the waiting area. sales staff were attentive knowledgeable. I was also able to connect with the service staff which were able to help me set up a schedule that best suit my driving needs which is very much appreciated! More

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Very courteous and helpful sales staff. Placed a deposit and hoping for delivery in 2024 Placed a deposit and hoping for delivery in 2024 More

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A very straightforward and non-pressure purchasing experience. Jillian Cook was very professional, friendly and helpful in explaining all the details and process, and went out of her way to respond to experience. Jillian Cook was very professional, friendly and helpful in explaining all the details and process, and went out of her way to respond to other questions we had. Lauren Rossini in Finance was also very courteous and friendly. Would definitely consider using Lexus of London again in the future. The technical adviser lady (sorry, cannot recall her name) who went over all the user and operating details was very thorough. More

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The Dealership is very beautiful, neat and clean. Staff is very nice & personable. Our Sales Rep. was truly amazing, very professional & customer service oriented. I have enjoyed purchasing my veh Staff is very nice & personable. Our Sales Rep. was truly amazing, very professional & customer service oriented. I have enjoyed purchasing my vehicle here. Will definitely return!!! Thank you for the excellent experience. More

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The experience at the Lexus of London dealership was very pleasant. Jillian went above and beyond to make the purchase of the used UX250h, smooth and fast! I will definitely go back and/or recommend it to so pleasant. Jillian went above and beyond to make the purchase of the used UX250h, smooth and fast! I will definitely go back and/or recommend it to someone else! Thank you for everything! More

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Jillian was very easy to get a hold of, easy to work with, and nothing was complicated about the experience. Lauren made the close up of the deal super straight forward and the turnaround was one of the with, and nothing was complicated about the experience. Lauren made the close up of the deal super straight forward and the turnaround was one of the quickest I’ve experienced. More

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Everyone at the dealership was incredibly friendly; Jillian was our sales advisor and she was an absolute gem! Would highly recommend her service to anyone looking for a new Lexus! Jillian was our sales advisor and she was an absolute gem! Would highly recommend her service to anyone looking for a new Lexus! More

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Jillian has been over the moon. Very efficient, to the point, soft spoken, yet very friendly. Knows her materials, makes you feel at ease. Never have we ever gotten roses in a car d Very efficient, to the point, soft spoken, yet very friendly. Knows her materials, makes you feel at ease. Never have we ever gotten roses in a car deal. What a great surprise. Made my day!!! Jillian is definitely an asset to the Lexus team. She made us feel very welcome. Thanks Jillian. More

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