Dealership Experience
4 yrs, 2 mos
Industry Experience
4 yrs, 2 mos
235 Reviews
Write a Review235 Reviews of Jillian Cook
December 31, 2024
My overall experience was amazing! Jillian was great to work with. I feel like I made a new friend. I have dealt with Lexus of London for many years and have never been disappointed! Jillian was great to work with. I feel like I made a new friend. I have dealt with Lexus of London for many years and have never been disappointed! More
Other Employees Tagged: Brenden Gillespie
December 18, 2024
I found Jillian to be an excellent professional who listened well to my needs and responded appropriately. her being recommended by an existing Lexus London owner was well deserved. listened well to my needs and responded appropriately. her being recommended by an existing Lexus London owner was well deserved. More
November 29, 2024
Jillian was a pleasure to deal with. I found her competent and knowledgeable in all aspects of the process. She clearly explained various options that helped us determine which vehicle I found her competent and knowledgeable in all aspects of the process. She clearly explained various options that helped us determine which vehicle that we considered was best for us. Overall, it was an enjoyable and stress free experience and we are very pleased with our choice of our new RX350. More
November 26, 2024
Jillian was very approachable, knowledgeable and kind. She listened to my desires and provided vehicle models to test drive. She responded beyond expectations to emails. A very pleasant experience deali She listened to my desires and provided vehicle models to test drive. She responded beyond expectations to emails. A very pleasant experience dealing with Jullian. I would have definitely purchased a vehicle with her if the model we were looking for was available More
November 13, 2024
It was a pleasure to work with Jillian. From our initial meeting, she was friendly, knowledgeable and easy to talk with. She had the car ready for a test drive on our first visit, and exp From our initial meeting, she was friendly, knowledgeable and easy to talk with. She had the car ready for a test drive on our first visit, and explained everything I needed to know prior to driving off the lot. There was no high pressure sales strategies. Excellent follow up to my emails and phone messages. When the sale was complete, the finishing touch was red roses with a beautiful handwritten note and a warm hug. More
Other Employees Tagged: Romeo Nissan , Peter Engelmanas, Mara, at the Concierge desk, Chris Ouellette and Brendan Gillespie (Delivery Specialist)
November 03, 2024
Worked with Jillian and Chris Ouellette. Great people to work with. Made our purchase very easy and answered our questions and concerns right away and after-sale follow-up. Great people to work with. Made our purchase very easy and answered our questions and concerns right away and after-sale follow-up. More
October 30, 2024
Jillian is great to work with, professional and communicative. Dale is a super service advisor. communicative. Dale is a super service advisor. More
Other Employees Tagged: Dale Craig , Jack Ji

