Jesus Machado

recently worked with Melanie Kranz at Camelback Toyota, and the experience was absolutely exceptional. From the moment I arrived, Melanie was welcoming, professional, and extremely knowledgeable. She took and the experience was absolutely exceptional. From the moment I arrived, Melanie was welcoming, professional, and extremely knowledgeable. She took the time to understand exactly what I was looking for and guided me through the options with patience and honesty. Melanie's attention to detail and transparent communication made the entire car-buying process smooth and enjoyable. I never felt pressured, and she truly went above and beyond to ensure I found the perfect vehicle for my needs. Her customer service skills are outstanding, and it’s clear she genuinely cares about her clients' satisfaction. If you’re looking for a great car-buying experience, I highly recommend reaching out to Melanie Kranz at Camelback Toyota. Thank you, Melanie, for making this such a positive experience! She’s amazing! More

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This has been our dealerships since the '90s. We'll use our cars hard including off-road, and highway. At all service done here. Cost a little bit more maybe, but flawless. Cars last well, with a We'll use our cars hard including off-road, and highway. At all service done here. Cost a little bit more maybe, but flawless. Cars last well, with absolute reliability. Can't ask for more More

by us-hold Verified Customer Verified Customer

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Great service, and it is very cheap for having everything that was done to my car. that was done to my car. More

by JOSEMENJIVAR77 Verified Customer Verified Customer

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Worst dealer ever… Not one time bad experience, more than 3 times bad experiences. BE CAREFUL , always trying to get trades so cheap, want trades for free. THEY Don’t keep deals, they said one thing, than 3 times bad experiences. BE CAREFUL , always trying to get trades so cheap, want trades for free. THEY Don’t keep deals, they said one thing, then another thing. Always offering high interest rate. My experiences there, were so bad. Once they tried to gave me $25,000 for may trades, in other dealer took $35,000 Once they tried to gave 18% APR, because my credit score, liars, I took 8.5% in other dealer. Once, they tried to gave me $3000 for my trade, I took $10,000 in other dealer. Finance department is so bad., worst. Be careful More

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Good price, promised items we had to pay for. Took 2 months to get the wrong item. Sad after the sell NO follow through. If you buy here do not expect any follow through. Sean Neel was our sa Took 2 months to get the wrong item. Sad after the sell NO follow through. If you buy here do not expect any follow through. Sean Neel was our sales person, his follow up was me calling back days later when he said that he would get back to me soon as possible. The parts that we were promised, we had to go through service and talk to somebody and they finally called back yesterday after multiple calls over the past two months telling us that our promised, TRD all weather floor mats are not available. They did send us regular Tacoma floor mats which I opened and held by the way we paid $300 for these floor mats that were supposed to be TDs. We can’t see it on our final bill or sales receipt, but it was in the negotiating, and even sadder we paid cash for the truck. Sean gave us a good spill. We trusted him and it all fell through the only thing good out of it. We got a decent truck. We actually had problems with the truck on the first day the tailgate, which was automatic up and down like a regular hatchback failed to retract and Titus and service said he would get back with us two months later never gotten back with us. We found taking the truck to Big2 Toyota more satisfying and better better better better 1000% better communication. We had to truck at Camelback on the second day. They gave us a loaner a nasty stinking Toyota rental that’s stunk like smoke and gym socks inside. When we took the truck and they kept it overnight at Big2, they gave us a like new car they had Uber bring us back home if we didn’t want a loaner and then the last vehicle we had before they finally fixed our tailgate they gave us a 24 Tacoma TRD off-road with less than 1000 miles as a loaner. More

by LFAJER117 Verified Customer Verified Customer

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I have been satisfied with Toyotas I had as service advisor Peter answer all mas questions with the best acknowledge. Thanks advisor Peter answer all mas questions with the best acknowledge. Thanks More

by ERIC Verified Customer Verified Customer

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Cesar and his team are outstanding! Very friendly and caring towards their customers. While they explain necessary services, they do not push for unnecessary needs. Very friendly and caring towards their customers. While they explain necessary services, they do not push for unnecessary needs. More

by RLCM.SCHILLER Verified Customer Verified Customer

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This dealership deals with conflict very effectively and I appreciate the customer service that is consistently provided. I recently dealt with a minor issue involving the service department, however mana I appreciate the customer service that is consistently provided. I recently dealt with a minor issue involving the service department, however management was quick to resolve and aid in the situation. Lane in particular was a great advocate and I will be happy to go back to Camelback Toyota for my future car services. Thanks for all you do! More

by asimmone Verified Customer Verified Customer

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You did a great job, custom care and professional in everything,l had a great experience everything,l had a great experience More

by BYAMUNGURAPHAEL Verified Customer Verified Customer

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Very good recommendation to my friend and family I will continue with my services at camelback toyota continue with my services at camelback toyota More

by DUONGHONGDUC Verified Customer Verified Customer

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