Jennifer Robinson | Page 2

We purchased a used (2022 mitsubishi RVR) fron St. catharines nissan, Nathan was our salesman he was helpful and guided us through purchasing our car. We had the pleasure of dealing with Katie aswell catharines nissan, Nathan was our salesman he was helpful and guided us through purchasing our car. We had the pleasure of dealing with Katie aswell and she has been moat helpful during the process and even after purchase. We did have a couple of set backs however the dealship did work with us and get all concerns sorted out. They have a great stock of vehicles (which can't be said about all dealerships that we visited) All in all I would recommend the dealership and would consider buying from here again. More

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Thank you Steve you’re customer service was very prompt and helpful I called about a car and was driving it in 3 days with out your help and Christopher’s help I would not have been able to do it thank you and helpful I called about a car and was driving it in 3 days with out your help and Christopher’s help I would not have been able to do it thank you very much More

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Jeff exceeded my expectations in ways that made me feel like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of his customers. I felt respected, valued and appreciated. He is genuine, honest and humble. I have never felt more comfortable in a sales office. He was professional and actually cared about my needs. I will come back in 2 years to trade in my lease, not because the car is amazing, but because the way Jeff made me feel. Quote: “People will not remember what you say to them. They will remember how you made them feel.” I really hope my review will help the management understand the value Jeff possesses cannot be overlooked and is something they need to be very grateful for. You have a rare diamond in Jeff and this cannot be taken lightly. He deserves to be promoted, he deserves to be a sales leader, he deserves to be praised and he deserves recognition and appreciation. I hope my review does not get glossed over with a basic thank you from Management to Jeff. I really hope he receives a reward for his ability to make disabled, neuro-divergent customers feel like they are valued being treated with equality. He didnt know I am high functioning disabled person and didn’t make me feel like I am weird, like I usually feel around sales people. It’s rare for me to experience such a kind person. I wasn’t expecting it. The gift basket was a surprise I wasn’t expecting at at all either. This might be normal to other customers, but to a disabled person, it is extremely rare and deeply appreciated to receive a gift basket. I cherish my experience and hope you get tons of new clients from my 5 star google review. I will forever recommend Nissan because of Jeff. I must also share that Kailei is angelic and her personality is also truly one of a kind. Between the two of them, I felt highly respected and valued. This is a skill you cannot teach people. This is a natural skill for Jeff and Kailei. I won’t go anywhere else for the rest of my life 👏💕 More

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