Jennifer Karsch

We leased a car with Tony, he mad the whole process SO EASY! we were coming from toronto and he had the car and paperwork ready without us needing to make multiple trips to the dealership. HIGHLY RECOMMEN EASY! we were coming from toronto and he had the car and paperwork ready without us needing to make multiple trips to the dealership. HIGHLY RECOMMEND! More

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Mike Robinson, you are a very personable person. Really listened and understood my needs. Patient and flexible. Thank you so much for all your time. Thank you everyone. Really listened and understood my needs. Patient and flexible. Thank you so much for all your time. Thank you everyone. More

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Tony was extremely helpful in ensuring the entire process went seamlessly, he was knowledgeable and went the extra mile which I appreciate. My experience with this dealership was very positive and I would st went seamlessly, he was knowledgeable and went the extra mile which I appreciate. My experience with this dealership was very positive and I would strongly recommend them! More

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I recently took delivery of my new 2024 Mercedes GLC 43 SUV from MB London. My 15th MB and 8th AMG from this dealership. As before, a very satisfying and enjoyable experience. I would like to again give a SUV from MB London. My 15th MB and 8th AMG from this dealership. As before, a very satisfying and enjoyable experience. I would like to again give a big shout out to my sales associate Tony Yang for helping to make the purchase rewarding. Tony is very down to earth, friendly, approachable, and even more importantly, extremely good at his job. He is very knowledgeable about all things MB, particularly the AMG product line. As well, his detailed explanation of the vehicles features at time of delivery is second to none. I highly recommend Tony if you have a Mercedes in mind. He will look after you well. As aiways, kudos to the guys in the background, Mike Maric, sales manager as well as Rob Stockie the managing partner at MB London. Great dealership! More

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I thoroughly enjoyed working with the staff of MB London. Tony Yang provided an incredible delivery experience and explained every aspect of my new CLE 300 Cabriolet - truly a professional. I highl London. Tony Yang provided an incredible delivery experience and explained every aspect of my new CLE 300 Cabriolet - truly a professional. I highly recommend Tony, Rob Stockie and the entire MB London staff. More

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This is the third car that we have purchased with Tony and the sixth Mercedes that we have owned from Mercedes Benz London. Tony is a great professional & provided excellent customer service. It was our p and the sixth Mercedes that we have owned from Mercedes Benz London. Tony is a great professional & provided excellent customer service. It was our pleasure to work with him and the team. ps. The enhanced technology package on the new GLE 450 required some setup and explanation and Tony made that experience stress free. Patrick More

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I had the pleasure of working with Mike at Mercedes-Benz London. His exceptional customer service and thorough understanding of the car features made my buying process smooth and enjoyable. "I highly recomm London. His exceptional customer service and thorough understanding of the car features made my buying process smooth and enjoyable. "I highly recommend Mike! His friendly demeanor and patience during the test drive helped me make an informed decision. "Kudos to Mike for his prompt follow-ups and personalized service. He made me feel valued as a customer. If you’re looking for a dedicated salesperson, ask for Mike. You won’t be disappointed!” More

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Dealer provided excellent price, however delivery was deficient. Delivery would benefit from a process or checklist. Many settings or functions took me a long time to figure out after delivery speciali deficient. Delivery would benefit from a process or checklist. Many settings or functions took me a long time to figure out after delivery specialist left. Delivery to my house was a nice touch. There was some confusion over the paperwork I returned. More

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I bought my latest GLB250 from this London dealership, where I've been served very, very well by their service manager, Marcus. who strongly referred Mike Robinson, a thorough gentleman who was very know where I've been served very, very well by their service manager, Marcus. who strongly referred Mike Robinson, a thorough gentleman who was very knowledgeable about the vehicle. Being a mechanical engineer, a mechanic and motorcyclist for over 60 years and having owned similar MB products for over 19 years, I only had TOUGH questions for Mike. He answered every one, patiently. The entire experience was smooth. Quick response time & always willing to help. We would definitely purchase another Mercedes through Mike. It was great in every respect .... the only bad thing I can say about Mike is that every now and then he wastes several hours wandering around, hitting a small ball, then walking for miles looking for it, finding it and then again hitting it all over the golf course. Why? Why? Why Mike? Even my furry 4 legged friend knows that once you fetch it, hold on to it. God bless. Ed Daniel #Jatt_E_Chennai More

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Finding a unique car is never easy. Going from a small sports car to another is never an easy decision. When a 2019 SLC 300 showed up on the MB London website, my wife and I went to hav Going from a small sports car to another is never an easy decision. When a 2019 SLC 300 showed up on the MB London website, my wife and I went to have a look. Tony was on duty...ready to engage us. Easily gave me the keys for a test drive. When we came back, Tony was very good at answering all our questions (and we always have questions...and not straight forward ones either). My wife decided that we would purchase it and the negotiation of when to get it who would drive it kept Tony on his toes. Since it was winter, we required a winter tire package. Devin was great at finding me something that wasn't too expensive, this is Mercedes we are dealing with. After some unfortunate shipping situations, which Devin dealt with in a timely manner, the winter rims and tires arrived. Jen was very thoughtful and helpful when it came to dealing with financing and other options. We had a good chat. At the time of delivery, Tony took extra time to walk me through all the bells and whistles associated with Mercedes vehicles. He then followed up with an email which gave an overview and some very helpful videos. The team at MB London were very kind, considerate and patient with me. Wow...great experience. More

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