Jem Yaxley
Finance Manager
Corwin Toyota Colorado Springs
5115 New Car Drive
Colorado Springs, CO 80920
137 Reviews
Write a Review137 Reviews of Jem Yaxley
June 21, 2024
This dealership was great to work with. They helped me find the right car to meet my needs and made my purchase easy. They helped me find the right car to meet my needs and made my purchase easy. More
Other Employees Tagged: Doug Smith, Don Peterson , Dominic in parts/accessories
June 19, 2024
Daniel Lovewell was very professional, informative and made the car buying experience very easy. This was the first time that I have bought a car by myself so I was very concerned about the process. Addit made the car buying experience very easy. This was the first time that I have bought a car by myself so I was very concerned about the process. Additionally, Jem in financing was very friendly, knowledgeable and detail oriented. More
Other Employees Tagged: Daniel Lovewell
June 19, 2024
The process was smooth and all the staff were friendly and helpful. I would recommend this dealer to people I know looking for a car and helpful. I would recommend this dealer to people I know looking for a car More
Other Employees Tagged: James Majors, JB Burrows
June 19, 2024
We actually love the vehicle we've gotten from Corwin Toyota and felt the deal they made with us and the value for our trade-in was very good. We have since had difficulty reaching staff for additional h Toyota and felt the deal they made with us and the value for our trade-in was very good. We have since had difficulty reaching staff for additional help (no one will call us back, we have to persistently call them and pester people). Brenden was our salesperson, we tried to call him on his day off and he didn't call back when he was back. My husband also called Ty and JR, as well as emailed JR. We have had no response or call back from any of those folks. To Brenden's credit, he does answer when we call and after a few days he has been communicating via text with my husband. The dealership did change the oil, perform an alignment, and replace the tires on the vehicle, all of which is very much appreciated. The tire sensor light came on after work on the tires but the dealership said we're on our own figuring that out. The vehicle also had a damaged bumper, which the dealership agreed to replace, but they kind of slapped an undamaged, salvaged bumper on without also repositioning the front bumper sensor (it's there, just dangling without a mounting bracket), adding the trim around the fog light, or replacing the attached splash guards within the fender. It's been a struggle to get someone to contact us about this repair but I'm hopeful Corwin will eventually "fix the bumper" in the fullness of that phrase rather than what they did initially. To Brenden's credit, he has been working with us on this repair. What is frustrating is that we were allowed to take the vehicle home like this, kind of half-fixed, and I get the distinct impression that Corwin would never have contacted us about further "fixing" if we had not reached out ourselves. I will update (if I can) if/when the fix is complete or not. More
Other Employees Tagged: Brenden Medina, Ty Small
June 19, 2024
Awesome dealership! Negotiable and really made the buying experience personal to me as the buyer! Weren’t too pushy. Wanted me to get in the car that I wanted, and helpe Negotiable and really made the buying experience personal to me as the buyer! Weren’t too pushy. Wanted me to get in the car that I wanted, and helped me out as much as they could. More
Other Employees Tagged: Jenn Verbeck, Ryan Halvorsen, Ty Small
June 12, 2024
Went to the dealership found the car I liked and was able to get in and out with no hassle highly recommend to get in and out with no hassle highly recommend More
Other Employees Tagged: Giovanni Benedetto
June 12, 2024
I would recommend but would warn them of the finance tricks that were pulled on me with my trade-in tricks that were pulled on me with my trade-in More
Other Employees Tagged: Don Peterson, James Majors, JB Burrows
June 04, 2024
Had a wonderful experience. No pressure and Quincy was very helpful finding us the perfect car. No pressure and Quincy was very helpful finding us the perfect car. More
Other Employees Tagged: Quincy Lacy-Williams
June 04, 2024
They were all wonderful with great follow up. Stephen really did a thorough job going over all of the features on our new RAV4. Stephen really did a thorough job going over all of the features on our new RAV4. More
Other Employees Tagged: James Majors, Stephen Gomez
June 04, 2024
Had a great experience! Sales were not pushy and were very friendly. I would buy from them again. Sales were not pushy and were very friendly. I would buy from them again. More
Other Employees Tagged: Jaida Roberts