Jeff Vance

Stopped in with my nieces' 2022 Qashqai, which had been purchased elsewhere, to ask if someone could help me with options we couldn't operate. Receptionist immediately called Jeff Vance over and he offere purchased elsewhere, to ask if someone could help me with options we couldn't operate. Receptionist immediately called Jeff Vance over and he offered to assist. Not only did he take the time to answer and explain my original question but showed me menus we never knew existed on the vehicle. This man is customer service exemplified. You don't find this type of service anymore. Thank you Jeff for not only the help, but the time you spent when you could have been doing something else. Greatly appreciated. More

Report | Print

It was a pleasure meeting this gentleman. Very patient and professional. We had a wonderful experience and highly recommend Jeff Very patient and professional. We had a wonderful experience and highly recommend Jeff More

Report | Print

Jeff Vance Thank you for explaining every single detail about my car today. I appreciate your expertise knowledge. about my car today. I appreciate your expertise knowledge. More

Report | Print

Great service! Made the whole process easy any very comfortable! Derek was very professional every step of the way. I slso had the pleasure of dealing with eric an Made the whole process easy any very comfortable! Derek was very professional every step of the way. I slso had the pleasure of dealing with eric and he also was very professional and polite! Its well worth your bisit to come down and see what these guys have to offer you on your next vehicle purchase! Thanks for all your help guys! More

Report | Print

Thank you Steve you’re customer service was very prompt and helpful I called about a car and was driving it in 3 days with out your help and Christopher’s help I would not have been able to do it thank you and helpful I called about a car and was driving it in 3 days with out your help and Christopher’s help I would not have been able to do it thank you very much More

Report | Print

Great experience. Rene really made itneasy for me to buy my new truck. Glad I bought here. Rene really made itneasy for me to buy my new truck. Glad I bought here. More

Report | Print

Jeff exceeded my expectations in ways that made me feel like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of his customers. I felt respected, valued and appreciated. He is genuine, honest and humble. I have never felt more comfortable in a sales office. He was professional and actually cared about my needs. I will come back in 2 years to trade in my lease, not because the car is amazing, but because the way Jeff made me feel. Quote: “People will not remember what you say to them. They will remember how you made them feel.” I really hope my review will help the management understand the value Jeff possesses cannot be overlooked and is something they need to be very grateful for. You have a rare diamond in Jeff and this cannot be taken lightly. He deserves to be promoted, he deserves to be a sales leader, he deserves to be praised and he deserves recognition and appreciation. I hope my review does not get glossed over with a basic thank you from Management to Jeff. I really hope he receives a reward for his ability to make disabled, neuro-divergent customers feel like they are valued being treated with equality. He didnt know I am high functioning disabled person and didn’t make me feel like I am weird, like I usually feel around sales people. It’s rare for me to experience such a kind person. I wasn’t expecting it. The gift basket was a surprise I wasn’t expecting at at all either. This might be normal to other customers, but to a disabled person, it is extremely rare and deeply appreciated to receive a gift basket. I cherish my experience and hope you get tons of new clients from my 5 star google review. I will forever recommend Nissan because of Jeff. I must also share that Kailei is angelic and her personality is also truly one of a kind. Between the two of them, I felt highly respected and valued. This is a skill you cannot teach people. This is a natural skill for Jeff and Kailei. I won’t go anywhere else for the rest of my life 👏💕 More

Report | Print

They went through everything with me top to bottom and made sure I was 100% happy with my rogue and payments, warrentys and interest rate. made sure I was 100% happy with my rogue and payments, warrentys and interest rate. More

Report | Print

I was told I had a VIP appointment to see either Katie or Dave on a Saturday regarding a vehicle I was interested in. When I showed up for my 10:15am appointment I was told I was going to be dealing with Ren Dave on a Saturday regarding a vehicle I was interested in. When I showed up for my 10:15am appointment I was told I was going to be dealing with Rene. Rene never showed up and now Eric stepped in. Eric was incredible through al my questions and we agreed on a purchase for a vehicle that wasn't on the lot as it was a Demo. When I came back on the Monday to see it, the description was wrong on the interior colour. I decided to purchase it anyway and it came with winter tires already on it. These tires were put on wrong, the lefts on the right side and the right on the left side. They agreed to fix it, but how many winter tires did they install this way? More

Report | Print

Great customer service, super friendly always smiles and answers allthequestions. I'm glad he contacted me. I will work with him again answers allthequestions. I'm glad he contacted me. I will work with him again More

Report | Print