Jeff Longley | Page 10

Our salesman, Ryan, was very helpful, found us the exact car for my daughter, he was polite, if he did not know the answers to questions we asked, he immediately consulted with the Sales Manager, Jeff, for car for my daughter, he was polite, if he did not know the answers to questions we asked, he immediately consulted with the Sales Manager, Jeff, for our answers. Ryan was respectful, extremely helpful and patient. The staff were all knowledgeable in respect to their area of expertise and they were all very kind. There were a couple small problems with the vehicle and they had no problem writing it as a condition of sale for us to book an appt and bring the vehicle back to have these things corrected at no cost to ourselves. So we went away pretty happy that we got our money's worth, the car of my daughter's dreams, and peace of mind that we would be looked after in the future. I would advise anyone interested in new or used vehicles to use Capital Ford Lincoln when searching for a vvehicle. More

Report | Print

Everyone was really friendly and accommodating to our requests. They were also willing to bargain, which was very nice. As well, they were patient and took the time to answer any questions we had. requests. They were also willing to bargain, which was very nice. As well, they were patient and took the time to answer any questions we had. More

Report | Print

Everyone was very helpful and were patient in answering many questions. All were friendly and accommodating. I appreciated having options for financing and that the dealership could take care of arranging many questions. All were friendly and accommodating. I appreciated having options for financing and that the dealership could take care of arranging that for me. More

Report | Print

I enjoyed that Phil was very honest through the whole process and did not pressure me - he gave me the time needed to reflect on my choices and the information about the financing. He listened to what I process and did not pressure me - he gave me the time needed to reflect on my choices and the information about the financing. He listened to what I was saying and was interested in the questions I had. I felt as though I could trust these guys that I was getting the best deal possible. Jeff is also very honest and forthcoming with information and options. I will go back just to high-five him again :) I enjoyed this experience very much and will recommend Phil and Jeff to anyone! More

Report | Print

We came in for a visit, not expecting to buy brand new. Phil was able to answer all our question, showed us everything we were looking for and helped us decide what was best for our family. There was abso Phil was able to answer all our question, showed us everything we were looking for and helped us decide what was best for our family. There was absolutely no pressure to buy, and everybody was so helpful. Jeff and Jilles made sure we knew and understood everything to do with the sale of our new truck, and also answered questions we had not even thought of. Our experience with the team was amazing, and we would highly recommend going to see them for any of your vehicle needs. We would also like to say thanks to the service department for all the "extras" on our truck, and for getting everything done so quickly. More

Report | Print

Fantastic experience. Their sales people are the best. I only test drove the one vehicle because they found the car that was the perfect fit with my price and needs. There was a slight problem with the c I only test drove the one vehicle because they found the car that was the perfect fit with my price and needs. There was a slight problem with the car a couple of weeks after I bought it. Having no experience with car problems (and listening to other people tell horror stories about other dealers), I was apprehensive about going back but they really stand behind their vehicles. Jeff and Rob were genuinely upset that I had a problem and insisted that I bring it back in so they could make it right. They made sure that it got over to the service department and fixed. Anyone can sell a vehicle, not everyone stands behind the sale. These are men of their word. It didn’t matter that I hadn’t spent a huge amount of money; they treated me as if I had. They went above and beyond to make it right and make sure that I left as happy with the car as the first time. More

Report | Print

My experience with Capital Ford was above and beyond any of my expectations. Chad was very helpful and found me the exact truck I was looking for, He was not pushy and made it very comfortable to deal on th of my expectations. Chad was very helpful and found me the exact truck I was looking for, He was not pushy and made it very comfortable to deal on the truck. Jeff and Dave made the financing part extremly quick and easy to get through and were very friendly the whole time. I would definatly refer Capital Ford to anyone I know that is in the market for a new vehicle. More

Report | Print

I had never been to Capital Ford before this experience. My husband had recently totalled my vehicle, which I loved, so I was less than happy about having to buy a new one. That all changed once Phil put me My husband had recently totalled my vehicle, which I loved, so I was less than happy about having to buy a new one. That all changed once Phil put me in a 2013 Ford Escape. I immediately knew that I LOVED this vehicle! But the first thought through my mind was "How could I ever afford this?! Why would be put me in something so extravagant??" I quickly realized that this dealership's prices were THOUSANDS lower than comparable vehicles anywhere else that I could find and that yes, this amazing vehicle WAS within my pricerange! I was a bit of a difficult customer, insisting that I take a night to sleep on my decision, but Phil understood. Phil ALSO understood when I decided VERY LATE in the buying process that the color just wasn't for me! No problem! He switched me to a color that fit my taste in no time at all and that night I drove home my new Ford Escape Titanium, so happy and confident in the choice that I had made. Thank you so much to Phil and the team at Capital Ford, I love my new ride and I'm so proud to show it off. I will certainly refer any friends and family that may be looking to this dealership and particularly, to Phil. More

Report | Print

Jeff Longley and Craig Livingstone were straight up on price and deliverables. They went the extra mile and earned my business. The whole experience was great. price and deliverables. They went the extra mile and earned my business. The whole experience was great. More

Report | Print

This was a return visit to Capital Ford. I purchased my last vehicle from them as well and I wouldn't go anywhere else!! The staff are fantastic and always ensure I am completely satisfied with my purchas last vehicle from them as well and I wouldn't go anywhere else!! The staff are fantastic and always ensure I am completely satisfied with my purchasing experience. They go out of their way to meet my needs and seem really interested in what I am looking for and try to accomodate. Thanks again folks for your fabulous service!! More

Report | Print