Jeff Garon

Thanks Islington Chrysler! Bought a new Jeep Compass 2023. Worked with Jeff and Eric. Both are great guys and very knowledgeable. They worked with me to figure out a time fram Bought a new Jeep Compass 2023. Worked with Jeff and Eric. Both are great guys and very knowledgeable. They worked with me to figure out a time frame for pick up as it took some time to get the money around! Eric is very knowledgeable about all the features on the Jeeps during the test drive sessions! I would highly recommend them! More

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We needed a second car and were looking at a Mazda 6, Islington Chrysler had one on AutoTrader, it was what we were looking for. The salesperson Farshid Pourhadi was friendly, after we took it for a test Islington Chrysler had one on AutoTrader, it was what we were looking for. The salesperson Farshid Pourhadi was friendly, after we took it for a test ride, we decided to purchase the vehicle. Like all transactions we tried to get a couple of items thrown in, not only did Farshid not agree but was almost afraid to go and ask, we made the purchase anyway. On picking up the vehicle five days later everything went as planned, the vehicle looked great, we gave them the money, signed the paperwork then we walked outside, the salesperson Farshid gave us one key fob. When I asked for the other one, he told us they only had one fob given to them on the trade in. I disagreed for a bit but seeing as I was getting nowhere, we left. Two items here, first it was never told to us before that there was one fob which never gave us the option to walk away or reduce the price for the fob, Mazda wants $550-$600 for a new one. Second, when we all purchase a vehicle from a dealership, we do that because we don’t want a curbsider and get ripped off, we’re looking to get as new a vehicle as we can, knowing it’s used. Dealerships should have all their items checked off to make sure that’s the case. I called the director of operations Jeff Garon and we talked twice, but after the second conversation he said they were not going to supply a second fob but offered a free oil change, I agreed but Whoop-de-do! Dealerships today will not budge on the price nor give you anything as a bonus and this was the case here. They did have an $80 charge for gas, but you can guarantee if they put in less, they would not have given you any amount back, I had that taken off. On the first day after we agreed on the purchase price, we received an email with the “Vehicle purchase agreement”, it looked a little unusual but minor, they had given us credit then a couple of items tacked on at the bottom. The price was the same, but the taxes came out different because of the way they had added the items, then there was a $60 charge to pick up the new plates at Service Ontario. We called and had the purchase agreement changed with not much discussion. I bring this up as minor issues, but dealerships are trying to get every penny they can from you. According to OMVIC they can only charge you the advertised price plus tax, plus ownership change including new plates or anything else you agree to. I’m giving Islington Chrysler one star for a few reasons A message to all dealerships and Islington Chrysler, if you’re going to nickel and dime the customer it’s going to bit you in the xxx sometime in your future. The items were small on the price side but given that you wouldn’t budge on the key fob it turns into big items. Two stars taken off for the key fob, one star for the price (nickel and dimming) and one star because you and all dealerships look to get every penny you can out of your customers. More

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We went to Toronto from Windsor because their selection was incredible compared to what Windsor had to offer. Once we arrived we were taken care of immediately by their amazing staff the financing part wa was incredible compared to what Windsor had to offer. Once we arrived we were taken care of immediately by their amazing staff the financing part was quick and efficient but once we paid, they brought us out to “ go through our new car” we have purchased many cars but never has a dealer spent a hour with us setting up the car making sure we knew how to work all of the new electronics it was far the best car buying experience we have ever had! Pricing was definitely worth the drive too! ty to Joe for showing us everything the car has to offer you were so knowledgeable More

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The best dealership I have dealt with. Highly reccomend. Professional, friendly with just the right amount of "sales" to get me into the truck I wanted. Professional, friendly with just the right amount of "sales" to get me into the truck I wanted. More

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If your thinking of getting a vehicle here DONT. GO TO Peel Chrylser were they actually show respect to its clients. I had leased truck with islington chrysler. I had to get rid of it due being on CERB so Peel Chrylser were they actually show respect to its clients. I had leased truck with islington chrysler. I had to get rid of it due being on CERB so I didn’t want to pay for it while not working. On March 7 I came in with a gentlemen who wanted go take on the lease of my 2019 Ram which i had since February 2019. The F&I manager lied to me for weeks saying they were doing their job and checking the gentlemen’s credit it took TILL MAY 11TH for the manager to tell me they werent approved. This is despite ME calling multiple times WEEKLY to follow up all I got told was “im taking care of it” or “im on it” nearly 3MONTHS FOR A CREDIT CHECK???!? I had others msging for the truck, but i was waiting for this transaction to go through. Keep in mind im still being forced to pay for the lease and car insurance (since its a lease) The gentlemen who was waiting to get approved was also renting a truck for work since he needed a truck. But Islington Chrylser didnt care. They didnt do anything for me till I wrote a google review. 1st and only time they actually finally called me for something... Got a new person to take over the lease. I LOST 3k in a PANDEMIC because the dealer forgot about me... for 3 months... All of a sudden everything was done was done in less than 2 weeks.... I asked the manager, when I was able to work if I could get a car discounted. He said yes. Fast forward, on august 1st went with my brother to the dealerships to look at some cars... salesperson knew about my case. I gave the salesperson a list of cars I was interested in. I was told id hear back august 4th since the 3rd was a holiday. No one followed up with me.... and was offered only $500 off the price they have posted online. I followed up twice with a email and haven’t heard a response. Clearly Ingrid (sales manager who ignored me for months) and Jeff dont respect and care about their clients. On the other hand, I went to peel chrylser and they gave me an amazing price on a used Honda Accord! More

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Excellent customer service and great value Great experience with Islington Chrysler dealership. Recently purchased a jeep for my wife. We ended up not getting the initial car that we wanted b Great experience with Islington Chrysler dealership. Recently purchased a jeep for my wife. We ended up not getting the initial car that we wanted because it sold however Jeff and Mohammed did everything they could to get my wife in a great vehicle at a great price. Would highly recommend! Friendly advice, their cars sell quick so get it while you can! More

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