Javier Rivera
Javier Rivera at Acura of Berlin
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Javier Rivera

Parts Specialist

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Javier Rivera

September 22, 2024

Dealership Rating
Employee Rating

Acura of Berlin is hands down the best dealership in the area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recomme More

by VEGALEX1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz, Keith Davis

Sep 23, 2024

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

September 15, 2024

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I’ve been servicing my car with Keith Davis since I purchased it- he’s great, honest and fair. The whole team is great and I recommend . More

by Deb
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 16, 2024

Acura of Berlin responded

Thanks, Deb, for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

September 14, 2024

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Employee Rating

Jonathan was amazing. He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2024

Acura of Berlin responded

Deb, Thanks for sharing your thoughts about your experience with Acura of Berlin. Jonathan, Keith, and Matthew appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

September 14, 2024

Dealership Rating
Employee Rating

Acura Of Berlin is excellent! Wether you are buying a vehicle or servicing one, everyone I come in contact with are wonderful. Jim is a great person & salesman and Jaime always More

by HOPE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Jaime Andrzeicik

Sep 15, 2024

Acura of Berlin responded

Thank you so much for your kind words for Jaime, Jim, and our team, and for taking the time to leave us this wonderful service feedback! Eric Diaz General Manager 860-829-3787

August 20, 2024

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Employee Rating

Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating . More

by MJP5762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Steve Hooker, Matthew Roy, Ray Lattman, Jaime Andrzeicik, Jonathan Roath, Deven Selander, Christian Rich , Felix Olvera Jr., Jonathan in service is excellent … he remembers me and my car and is great !

Aug 20, 2024

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

November 15, 2023

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Employee Rating

Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations. More

by MKVELEZ1199
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Tom Suchojad , Erica Casey, Diyan Sheikh

Nov 15, 2023

Acura of Berlin responded

Congratulations on your new vehicle! We are so glad that Erica had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Tony Braglia General Manger 860-829-3780

November 04, 2023

Dealership Rating
Employee Rating

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my mi More

by robp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Tom Suchojad , Erica Casey, Jessica Sharpe

Nov 05, 2023

Acura of Berlin responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Rob, feel free to contact us at your convenience. Tony Braglia General Manger 860-829-3780

November 02, 2023

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Employee Rating

Jessica help me so much honestly she really helped me in a time of need More

by est1989jayjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz, Lucius Ulett, Keith Davis, Steve Hooker, Tom Suchojad , Richard Bird, Jennifer Budaj, Larissa Hartline, Jessica Sharpe

Nov 03, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

September 01, 2023

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Absolutely awesome, very professional, exceptional communication, made the customer feel comfortable, explain everything in detailed More

by Gojo41464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe, Matt

Sep 01, 2023

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tony Braglia General Manger 860-829-3780

August 05, 2023

Dealership Rating
Employee Rating

I am very satisfied with Acura of Berlin's sales, service and parts availability. I have been a loyal customer since I purchased my 2017 RDX. I still love the RDX and it is fun to drive. More

by DRC1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Jessica Sharpe

Aug 05, 2023

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

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