Jason Gardner

This dealer always provide the worst service does not matter you done your work or call for parts. I been trying to call them few times this week just to find out that I need transmission fluid and put m matter you done your work or call for parts. I been trying to call them few times this week just to find out that I need transmission fluid and put me hold for more than 30 minutes and no one ever showed up. I purchased my vehicle from this dealer and always found worst people I ever dealt. More

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Just purchased a brand new 2021 Yukon at this Dealer. Thank you to Chris, Ali, the great service team, and so many others at the Dealer that all contributed to a fantastic buying experience. If you ar Thank you to Chris, Ali, the great service team, and so many others at the Dealer that all contributed to a fantastic buying experience. If you are considering a GM vehicle, or are about to buy one, give this Dealer a call first. The entire team will do their best and make sure you are happy from first visit to driving off in your new vehicle. More

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Excellent Service Experience We recently had our Yukon XL serviced at Wilson Niblett, and had a great experience working with Shirley. The truck is almost ten years old, but we a We recently had our Yukon XL serviced at Wilson Niblett, and had a great experience working with Shirley. The truck is almost ten years old, but we are the original owners and keep it in excellent condition. Not just anyone gets to work on this truck! After purchasing a new camaro from the dealership in March (Thank you Ian!), which was a smooth and supportive experience in and of itself, we decided to bring our truck in for service after a recent brake concern arose. It was the second visit for our Yukon at this Dealer, and we are truly pleased with the outcomes. Shirley understands just how particular I am about our vehicles, and that quality of work is paramount for us to build trust. I am a tough customer to please, and yet for the second time, she has done just that. Last year, what turned out to be a worn right front wheel bearing had eluded another Dealer, and also a very reputable independent shop, despite spending large sums of money trying to fix the symptoms. The faint noise remained, despite the other repair attempts, and I was starting to feel that a solution was never going to be found. Once at Wilson Niblett, Shirley listened to my concerns....I mean truly listened.... to how I described the hard to hear noise, and when it was made worse. Within hours, the proper repair was made to the correct wheel bearing and noise was finally gone! In our most recent visit, we were treated with respect and care once again. The needed work was done well, on budget, and within the time quoted. My recommendation would be to give this Dealer a chance to bring their expertise and capabilities to bear on your automotive service issue. I am very happy with how they resolved our truck's problems, and they have earned our future business by demonstrating honesty, integrity, expertise, and customer care. More

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