Jason Ells
Jason Ells at Whitby Toyota

Jason Ells

Service Advisor

Whitby Toyota

1025 Dundas Street West
Whitby, ON L1P 1Z1

Contact Me
4.8
131 Reviews

Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

4.8

131 Reviews

Write a Review

131 Reviews of Jason Ells

January 07, 2026

Dealership Rating
Employee Rating

Jason was prompt to address the issue of the vehicle and came up with a proper solution. We have been loyal customers of Toyota Whitby and it never failed to deliver excellent customer service. More

by Brinna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Chung

December 31, 2025

Dealership Rating
Employee Rating

We've been customers of Whitby Toyota (sales/service) for over 12 years. The service team is competent and friendly. My daughter will be taking her Corolla here for service when it arrives in the spring. More

by tomholub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 26, 2025

Dealership Rating
Employee Rating

This is the best service dealership I’ve ever dealt with. Mo, Brian definitely at top of list! Factual, pleasant always customer focused. The lead in gang always have together getting you inside and docume More

by mjward21650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2025

Dealership Rating
Employee Rating

I find the employees to be both friendly & knowledgeable. I've never had a bad experience here. More

by Mmackellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 05, 2025

Dealership Rating
Employee Rating

Even though I live downtown Toronto, I always make the drive back to Whitby Toyota for my service appointments and it’s worth it every time. The team here is consistently quick and helpful. They’re warm, More

by nicoleramos_96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 05, 2025

Dealership Rating
Employee Rating

I have always been very happy with the service I have received from Whitby Toyota. More

by pbben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Jaffer

December 03, 2025

Dealership Rating
Employee Rating

Great salesman and overall pleasant experience. He took care of my service request promptly, and went above and beyond to ensure my time there was up to the Toyota family standards. More

by Julian Nimmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon Gravel, Mo Jaffer

November 28, 2025

Dealership Rating
Employee Rating

Excellent. Everyone is friendly, knowledgeable and professional . They treat customers with respect and make you feel comfortable and special. You feel valued. More

by g.regis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 26, 2025

Dealership Rating
Employee Rating

I have never had a negative experience with Whitby Toyota. Their staff is extremely accommodating, knowledgeable, helpful, and friendly. I trust them with every single car need I have, and I’ve had qu More

by Paige.leach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2025

Dealership Rating
Employee Rating

After moving to Peterborough, I still make the drive to Whitby Toyota because of the exceptional service I have always experienced. Jason Ells goes above and beyond for customers including myself and my el More

by JenniferK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (53 Vehicles)

2014 Toyota RAV4
used
N/A exterior
6-Speed Automatic
AWD
2021 Jeep Wrangler
used
Red exterior
8-Speed Automatic
4WD
2023 Toyota Tacoma
used
N/A exterior
6-Speed Automatic
4WD
2023 Toyota RAV4
used
N/A exterior
8-Speed Automatic
AWD
2025 Toyota Crown
used
N/A exterior
eCVT
AWD
2025 Toyota Corolla Hybrid
used
N/A exterior
Continuously Variable (ECVT)
AWD