Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com
Read moreIndustry Experience
31 yrs, 5 mos
Languages Spoken
English
131 Reviews
Write a Review131 Reviews of Jason Ells
January 07, 2026
Jason was prompt to address the issue of the vehicle and came up with a proper solution. We have been loyal customers of Toyota Whitby and it never failed to deliver excellent customer service. came up with a proper solution. We have been loyal customers of Toyota Whitby and it never failed to deliver excellent customer service. More
Other Employees Tagged: Brian Chung
December 31, 2025
We've been customers of Whitby Toyota (sales/service) for over 12 years. The service team is competent and friendly. My daughter will be taking her Corolla here for service when it arrives in the spring. over 12 years. The service team is competent and friendly. My daughter will be taking her Corolla here for service when it arrives in the spring. More
Other Employees Tagged: Cameron Slater, Brian Chung, Jessica Medeiros, Gord Sasse, Grace Bradford, Anthony Forbes, Mo Jaffer
December 26, 2025
This is the best service dealership I’ve ever dealt with. Mo, Brian definitely at top of list! Factual, pleasant always customer focused. The lead in gang always have together getting you inside and docume Mo, Brian definitely at top of list! Factual, pleasant always customer focused. The lead in gang always have together getting you inside and documented as quick as possible. Waiting area could use new chairs soon…. More
Other Employees Tagged: Brian Chung, Jessica Medeiros, Adam Hassira, Grace Bradford, Mo Jaffer
December 07, 2025
I find the employees to be both friendly & knowledgeable. I've never had a bad experience here. I've never had a bad experience here. More
Other Employees Tagged: Leo Romero, Debbie Reed, Amanda Moore, Cameron Slater, Jessica Medeiros, Gord Sasse, Grace Bradford, Anthony Forbes, Mo Jaffer
December 05, 2025
Even though I live downtown Toronto, I always make the drive back to Whitby Toyota for my service appointments and it’s worth it every time. The team here is consistently quick and helpful. They’re warm, drive back to Whitby Toyota for my service appointments and it’s worth it every time. The team here is consistently quick and helpful. They’re warm, personable, and care about making your experience smooth and stress-free. I usually come in for oil changes and routine maintenance, and they always get me in and out efficiently without ever compromising the quality of the work. Overall great customer experience and reliable service More
Other Employees Tagged: Cameron Slater, Brian Chung, Jessica Medeiros, Grace Bradford, Anthony Forbes
December 03, 2025
Great salesman and overall pleasant experience. He took care of my service request promptly, and went above and beyond to ensure my time there was up to the Toyota family standards. He took care of my service request promptly, and went above and beyond to ensure my time there was up to the Toyota family standards. More
Other Employees Tagged: Sharon Gravel, Mo Jaffer
November 28, 2025
Excellent. Everyone is friendly, knowledgeable and professional . They treat customers with respect and make you feel comfortable and special. You feel valued. Everyone is friendly, knowledgeable and professional . They treat customers with respect and make you feel comfortable and special. You feel valued. More
Other Employees Tagged: Leo Romero, Amanda Moore, Cameron Slater, Brian Chung, Jessica Medeiros, Adam Hassira, Anthony Forbes, Mo Jaffer
November 26, 2025
I have never had a negative experience with Whitby Toyota. Their staff is extremely accommodating, knowledgeable, helpful, and friendly. I trust them with every single car need I have, and I’ve had qu Toyota. Their staff is extremely accommodating, knowledgeable, helpful, and friendly. I trust them with every single car need I have, and I’ve had quite a few. I would highly recommend them to anyone! More
Other Employees Tagged: Amanda Moore, Cameron Slater, Brian Chung, Jessica Medeiros, Grace Bradford
November 21, 2025
After moving to Peterborough, I still make the drive to Whitby Toyota because of the exceptional service I have always experienced. Jason Ells goes above and beyond for customers including myself and my el Whitby Toyota because of the exceptional service I have always experienced. Jason Ells goes above and beyond for customers including myself and my elderly mother. He is friendly, knowledgeable and extremely professional. He always stands out as being truly dedicated to Toyota and for going above and beyond for his customers. More
Other Employees Tagged: Brian Chung, Jessica Medeiros, Grace Bradford, Anthony Forbes

