Jarod Thorman

It’s always been good to get my car at Toyota dealership in Fletcher, they’re always having great service and affordable price. The staff members are very friendly and courteous especially Bryan Roberts, he in Fletcher, they’re always having great service and affordable price. The staff members are very friendly and courteous especially Bryan Roberts, he knows what he’s doing, he knows how to taking care of the customers. Whenever I’m going to Toyota for servicing my cars, i will make sure I will be there that day in order to have that great and excellent service again. Thank you Bryan and thank you Toyota of Tampa Bay. More

by CESARBY_2 Verified Customer Verified Customer

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Toyota of Tampa Bay provides the best customer service and communications. I highly recommend Toyota of Tampa Bay Service Center and dealership. Thank you for such a rewarding experience. and communications. I highly recommend Toyota of Tampa Bay Service Center and dealership. Thank you for such a rewarding experience. More

by JACKIEGRIFFIN72 Verified Customer Verified Customer

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Norm has taken care of me for many years (along with Jarod). I appreciate their professionalism and the urgency they take to complete repairs while notifying me of the status until completion. I always Jarod). I appreciate their professionalism and the urgency they take to complete repairs while notifying me of the status until completion. I always am brought up to date on urgent repairs, suggested, and upcoming items so I know how to plan out my visits which saves me time in the long run. More

by Kyle T. Verified Customer Verified Customer

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Norman is the best. He's taken care of me for many years and I wouldn't want anyone else. He always lets me know repairs that are critical, upcoming, or somewhere in the He's taken care of me for many years and I wouldn't want anyone else. He always lets me know repairs that are critical, upcoming, or somewhere in the future. He makes me feel like I am his only customer. More

by Kyle T. Verified Customer Verified Customer

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Mr. Thorman was exceptional. I was very lucky to have him as a salesman. He is very professional and alway willing to go the extra mile. If ever buying a car at Toyota of Tampa Bay, I will look for him. I ha as a salesman. He is very professional and alway willing to go the extra mile. If ever buying a car at Toyota of Tampa Bay, I will look for him. I had two issues with the Dept. Of Finance. I had been approved for a 54,000 loan by my banking institution. I made it abundantly clear that I wanted to go with Chase Bank. Nevertheless, they went on and apply at three other financially institution. Obviously your FICO score now takes a hit with that type of inquiry. Second, I indicated that I will be providing a check for the amount of the deposit agreed upon. The finance officer without further explanation, asked to provide the account number from where the payment would be coming/deriving from. I provided my checking account and to my surprise, he made a wire transfer. Fortunately for me and in anticipation of a purchase of a new vehicle, I had transferred 20,000 dollars to my checking. These are the types of issues that damages relationships and trustworthiness. More

by dit1347 Verified Customer Verified Customer

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I have bought 2 cars here. I love the service center in particular. Blah blah I love the service center in particular. Blah blah More

by TOMMYD1457 Verified Customer Verified Customer

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Worst employee ever. Make you waste your time. The managers don’t even care about your complaints. They won’t do anything about it. Make you waste your time. The managers don’t even care about your complaints. They won’t do anything about it. More

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Oscar Medrano, excellent parts specialist, my key fob fell apart and with his help I was able to use that key after he glued it back together. He took time in helping me use a broken key fob without the fell apart and with his help I was able to use that key after he glued it back together. He took time in helping me use a broken key fob without the expensive of purchasing another one. Thank You Oscar, he is an asset to your organization, to take the time and skilled to piece together those small pieces and to still be able to us that key even thought it didn't last long, You are so appreciated. Again, Thanks Oscar More

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Very good customer service kept me me informed about everything that was going on with my car everything that was going on with my car More

by DCOLE2105 Verified Customer Verified Customer

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Great service employees very helpful and caring especially Jarod very informative and he listens to your concerns. especially Jarod very informative and he listens to your concerns. More

by irequez13 Verified Customer Verified Customer

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