James Kesteloot

Excellent service from everyone I interacted with. Receptionist was so sweet and kind. Having her at the front door is a very good call. Receptionist was so sweet and kind. Having her at the front door is a very good call. More

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Professional, got me exactly what I was looking for! Helpful staff, had an overall positive experience. Helpful staff, had an overall positive experience. More

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Excellent service, friendly staff, great selection, and competitive prices. Highly recommend for a smooth car buying experience. competitive prices. Highly recommend for a smooth car buying experience. More

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Good communication, pick up and drop off is a breeze, haven't had any major issues with my vehicles as a customer at toyota town for 5 years haven't had any major issues with my vehicles as a customer at toyota town for 5 years More

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Horrible sales advisor. Did not explain the car fax. Did not run the overall total price including interest. Lied to us and said the finance price is cheaper without a down Did not explain the car fax. Did not run the overall total price including interest. Lied to us and said the finance price is cheaper without a down payment versus the cash price. Sales advisor did not want to crunch the numbers. Numbers don’t lie sales advisors do. So why lie James? Dealership has I got your back 911 sticker in he front entrance but does not offer anything to first responders. So do they really have first responders backs? I’ll definitely let other first responders know not to come here. Therefore, watch out for the sales advisors. This dealership does not deserve a star. I’ll name drop the sales advisor if you ask. More

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friendly ,professional knowledgeable kept us up to date as to delivery expected delivery date of our vehicle as to delivery expected delivery date of our vehicle More

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James went above and beyond even came in on his day off answering my questions regarding my options for a trade in, responded to emails, etc, phone messages immediately, for which I felt "important". He a answering my questions regarding my options for a trade in, responded to emails, etc, phone messages immediately, for which I felt "important". He also showed me something I had on our car that I didn't even know I had.. I have the Bright headlight feature that turns off and on without me using it that no one showed me when I bought my Rav 4 at another dealership.. I will be returning to Toyota Town hands down.. Thank you Lori Gouin PS: I didn't even know that there was a place to put a review as James let me know or I would have reviewed my not so good experience with another dealership, thanks again James.. I appreciated all you di.. More

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James and Andre were great! James helped me navigate choosing a new car, answering all of my questions and keeping me up to date on the arrival of my new car. James helped me navigate choosing a new car, answering all of my questions and keeping me up to date on the arrival of my new car. More

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Had a good experience Best dealership in London Bought a Toyota Camry 2019 Good condition well maintained a Toyota Camry 2019 Good condition well maintained More

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