James Hatchett

I had a pleasant experience at your dealership. I hope and pray that you can help me get my car serviced at your dealership. I would love to become a loyal customer by perhaps purchasing at new car I hope and pray that you can help me get my car serviced at your dealership. I would love to become a loyal customer by perhaps purchasing at new car from your dealership. More

by DEENARD Verified Customer Verified Customer

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everything was wonderful always have a great experience thank you . Would recommend BMW to everyone thank you . Would recommend BMW to everyone More

by DCAPPELLO2 Verified Customer Verified Customer

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Very good service and very good people,very welcoming and helpful.Glad I came here helpful.Glad I came here More

by SAMIZAHRAN72 Verified Customer Verified Customer

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Great service. On time and very efficient. James, my service advisor, is the best—keeps me informed if service progress, is personable and helpful! On time and very efficient. James, my service advisor, is the best—keeps me informed if service progress, is personable and helpful! More

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James is always knowledgeable and professional. When I don't know what to do he gives options and explains!! I will request James as my service rep all the time. When I don't know what to do he gives options and explains!! I will request James as my service rep all the time. More

by Dana James Verified Customer Verified Customer

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James Hatchett is the most professional representative at the Orland Park location. He provides the best customer service and explanation of services. Thank you the Orland Park location. He provides the best customer service and explanation of services. Thank you More

by STAR21356 Verified Customer Verified Customer

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My service advisor, James, did a great job and was extremely responsive. The dealership does a good job and serviced my vehicle in a timely manner, however their costs are high and now they are charg extremely responsive. The dealership does a good job and serviced my vehicle in a timely manner, however their costs are high and now they are charging 3% for using your credit card to pay for services. More

by PEGGYC Verified Customer Verified Customer

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Smooth, professional, clean, everyone was respectful and helpful. Glad to be apart of BMW. Thanks helpful. Glad to be apart of BMW. Thanks More

by SELFMAVERICK Verified Customer Verified Customer

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Mr. Hatchett was very professional and knowledgeable about the issue with my car. H e was able to address the problem and get it repaired. about the issue with my car. H e was able to address the problem and get it repaired. More

by LSTANTON2 Verified Customer Verified Customer

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The customer service is always excellent but repairs were pricey. I can’t afford cost of repair now. pricey. I can’t afford cost of repair now. More

by VANESSA.SMITH3127 Verified Customer Verified Customer

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