James Barnes
James Barnes at Casey Kia
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James Barnes

Finance Director

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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4.9
145 Reviews

Dealership Experience

5 yrs

Languages Spoken

English English

4.9

145 Reviews

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145 Reviews of James Barnes

June 01, 2024

Dealership Rating
Employee Rating

Great service, very informative, was able to provide me with everything I was looking for plus more. Offered a great deal with a better rate. Made me feel comfortable about buying the car when I was not in More

by marjorie.purcell89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Jun 04, 2024

Casey Kia responded

Thank you so much Marjorie for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and James Barnes! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

Jun 01, 2024

marjorie.purcell89 responded

Fantastic all the way around

Jun 01, 2024

marjorie.purcell89 responded

Great service. Very informative and able to provide everything I was looking for and more! Made me feel comfortable about buying the car when I wasn’t in the market for one, but really needed one.

May 25, 2024

Dealership Rating
Employee Rating

Amazing customer service! Very punctual, informative, and helpful. Always making sure I know everything I need to know! More

by anh081402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer, Kaitlin Fields, Jermont Davis , Quentin Reyes

May 27, 2024

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of my staff! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 03, 2024

Dealership Rating
Employee Rating

We had a good experience and great customer service from Charles. Paperwork was straightforward and felt informed during the process. More

by Abby Powers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Jan 03, 2024

Casey Kia responded

Thank you so much Abby for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 19, 2023

Dealership Rating
Employee Rating

My wife and I have had numerous experiences with new car deliveries with Mercedes, KIA, Chrysler and Nissan, but without any hesitation we can say, Jacob was the most personable, knowledgeable, professional More

by L Crawley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F.

Nov 20, 2023

Casey Kia responded

WOW!!! Thank you so much Lee for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez and James Barnes! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

August 23, 2023

Dealership Rating
Employee Rating

Charles was professional and very helpful with our car purchase! Highly recommend visiting him for your next car purchase. More

by nana13770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer , Hugh Mitchener

Aug 23, 2023

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

August 06, 2023

Dealership Rating
Employee Rating

Charles listened and understood exactly where I was coming from, so that led me to buying an amazing car. He was so helpful, and I’ll recommend him to anyone looking for a car. As a first time owner, h More

by vane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

Aug 10, 2023

Casey Kia responded

Thank you so much Vane for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

July 29, 2023

Dealership Rating
Employee Rating

The staff especially Kaitlin were amazing friendly hardworking and informative about everything they made the process fun. More

by tavazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Fields

Aug 10, 2023

Casey Kia responded

Thank you so much Tavazier for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Kaitlin Fields. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

May 31, 2023

Dealership Rating
Employee Rating

My whole overall experience was wonderful and Charles Archer was simply amazing and very informative. Making major purchases can sometimes be overwhelming, but he was very understanding, patient and thor More

by DivaTeacher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Archer

May 31, 2023

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 26, 2023

Dealership Rating
Employee Rating

Very professional and pleasant sales team. It was a pleasure doing business with them. Everyone we came in contact with was great and very knowledgeable. Very well put together staff. More

by cspeight61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr. , Albert “AJ” Jackson

April 16, 2023

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Employee Rating

I was looking for specifically a Forte GT with the GT2 package in NJ however it was impossible with the shortage of new vehicles for sale with Kia mass producing the GT-Line compared to the GT model. I tr More

by Gs328xi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Albert “AJ” Jackson, Sam

Apr 24, 2023

Casey Kia responded

Thank you so much for the five-star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez, and the rest of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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