JON CONWAY
JON CONWAY at Southern Ford
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JON CONWAY

LANE MANAGER

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
215 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

16 yrs, 1 mo

Languages Spoken

English English

4.9

215 Reviews

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215 Reviews of JON CONWAY

June 23, 2024

Dealership Rating
Employee Rating

Southern Ford staff is excellent in providing customers with their every need when ot comes to parts and service department. More

by ezjoewilson
Service Price Transparency
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Recommend Dealer
Yes

June 22, 2024

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I have received excellent service every time my truck has been serviced at Southern Ford. More

by Ksiler
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

June 19, 2024

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Better service than the previous management teams under hall ford and reasonable price compared to the other dealerships More

by Jamesmaurice761lui
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

Jun 19, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2024

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Very professional and friendly staff good customer support and service kind a efficient workers will to help More

by gfludd2455
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Recommend Dealer
Yes
Jun 18, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 15, 2024

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Thank you for everything, the service was great. My car is as good as new! More

by MAMADEE0827
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON

June 15, 2024

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Mr Jon is always professional and helpful - he keeps me informed and up to date on my vehicle’s progress every time More

by JenniferL-H
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Recommend Dealer
Yes

Other Employees Tagged: Mr Dwayne Adams

June 14, 2024

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We take all our Fords here and the service department has always been very friendly, helpful and accommodating. The waiting area is nice, but have free small packaged snacks for waiting customers would be we More

by Deborah
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

Jun 14, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2024

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Jon runs a super professional team. Amazing customer service, polite!, will definitely be back. I know if I have an issue, it will be solved. Thanks a ton!! More

by redrider0909
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 13, 2024

Dealership Rating
Employee Rating

Great service, great communication. Jon Conway was professional and courteous. I would recommend Southern Ford to anyone looking to have their vehicle serviced. More

by KENHEWITT
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES, JARED STARK , Chris Vandenheede

June 12, 2024

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Very satisfied with the work and the dealership. Pick up for your vehicle makes it so much easier. They also keep you updated with everything. More

by THOMASSMITHJR71
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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