Ian Hanlon
Ian Hanlon at Honda Universe
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Ian Hanlon

Finance

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

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4.9
17 Reviews

Dealership Experience

4 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.9

17 Reviews

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17 Reviews of Ian Hanlon

October 30, 2024

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Employee Rating

They did a great job helping me set up a contract for a car I was looking to get. More

by JAYDRMMR16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Honda Universe responded

Thank you for your feedback! We're glad to hear that our team was able to assist you in setting up your car contract smoothly. If you have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new car!

October 19, 2024

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The staff were excellent and patient. The process was wonderful. I do not regret it and I really like driving my new Honda CRV. More

by KACLEWIS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 19, 2024

Honda Universe responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and are enjoying your new Honda CR-V. Our team is always here to help, and we appreciate your support! Drive safely!

October 19, 2024

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Everyone was very nice - Danny, my sales person was exceptional and is very responsive. I believe that he really cared about me as a person and wanted to make sure I was happy with my selection. I re More

by M_G_COMPOSTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Patel

Oct 19, 2024

Honda Universe responded

Thank you for your wonderful feedback! We're thrilled to hear that Danny provided exceptional service and made you feel valued. It's great to know that Ian also helped create a comfortable experience for you. We appreciate your support and look forward to assisting you again!

October 14, 2024

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Out of all the dealerships, Honda Universe was willing to work with me to negotiate a deal. Up front pricing, no hidden mark ups and willing to work with a customer to broker a deal. This was my first time More

by Eric Johansen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Ray Mundo , Jodi Schick

Oct 16, 2024

Honda Universe responded

Thank you for your feedback! We’re delighted to hear that Honda Universe was able to meet your needs with upfront pricing and a willingness to negotiate. We appreciate you choosing us for your first visit and look forward to helping you again in the future. Enjoy your new vehicle!

October 12, 2024

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Employee Rating

Pleasant experience. Thorough explanations and answered all my questions. Would recommend this dealership to anyone looking for an auto More

by RDITULLIO301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Goldstein

Oct 12, 2024

Honda Universe responded

Thank you for your positive review! We’re glad to hear that you had a pleasant experience and that our team was able to provide thorough explanations and answer all your questions. We truly appreciate your recommendation and look forward to helping you and anyone you send our way in the future!

October 12, 2024

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Having been previous customers at Honda Universe and always satisfied with their service, we chose to purchase a new Honda there. There were some problems arriving at a final deal, but everything was wo More

by REFMAN43
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Bendar, Reimer Leuth

Oct 13, 2024

Honda Universe responded

We’re thrilled to hear that you chose Honda Universe for your new Honda! Thank you for your patience as we worked through the details. It’s great to know you’re happy with your car. If you need anything in the future, we’re here to help! Enjoy your new ride!

October 10, 2024

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What a great experience from start to finish! William Irslinger is a great sale representative! He made the process nice and smooth. He even set up my cars new electronics. Showed me how the an More

by CLOFTUS0
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Irslinger

Oct 10, 2024

Honda Universe responded

Thank you for the fantastic review! We’re so glad to hear that William Irslinger provided you with a smooth experience and helped you set up your new car’s electronics. Enjoy your new vehicle and all its features—if you need anything else, feel free to reach out!

October 10, 2024

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"I was told the process would only take minutes, but it ended up taking hours. The loan approval dragged on, and I kept being reassured it would just be a few more minutes, which I later realized wasn’t ac More

by JOELSPITZ7
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Biello

Oct 10, 2024

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

October 09, 2024

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Great experience! Yvette is great! Not pushy and very knowledgeable. Pleasure to work with her More

by Amandelbaum1
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Recommend Dealer
Yes
Oct 10, 2024

Honda Universe responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with Yvette. Her knowledge and approach make all the difference. We appreciate your kind words and hope to see you again soon!

October 08, 2024

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This was the most pleasant, easy, informative Car purchasing experience! Thank you to the Entire sales staff of Honda Universe! More

by LRGA621
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 08, 2024

Honda Universe responded

We're so glad to hear you had a pleasant and easy experience. Thank you for the kind words about our team at Honda Universe. We appreciate your support and look forward to seeing you again!

1

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