Ian Filo

Everyone I worked with at the dealership was professional and knowledgeable. Ken was fantastic to work with! and knowledgeable. Ken was fantastic to work with! More

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We recently purchased an X5 from BMW of Westlake. Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a positive and seamless experience. We are greatly appreciative of Ken and the entire team. More

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Service requirements are communicated without asking and are completed quickly. The Sales team are good at what they do. are completed quickly. The Sales team are good at what they do. More

by CJVAZAC Verified Customer Verified Customer

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Just purchased a 2023 X1 from this dealership. John Caruso and Ian Filo made this purchase seamless. The whole dealership is very easy to deal with. Highly recommend them. John Caruso and Ian Filo made this purchase seamless. The whole dealership is very easy to deal with. Highly recommend them. More

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Excellent service, personalized attention, spotless showroom, great service department, top notch organization, thanks Kelly Cavanaugh! showroom, great service department, top notch organization, thanks Kelly Cavanaugh! More

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We came in to the dealer on a Saturday afternoon and Jerry approached us ina friendly gentle demeanor to ask us what we were looking for. He immediately located a car to meet our needs and we test drov Jerry approached us ina friendly gentle demeanor to ask us what we were looking for. He immediately located a car to meet our needs and we test drove it. On Monday we started the paperwork so that on Tuesday the purchase was quick and the smoothest ever. Really enjoyed the no pressure buying process and customer service. Ian was very informative in providing a complete tutorial on my new bmwx3 More

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I stop in without an appointment and the service department took care of me on a Friday hour before 5. Gave me a loner and Monday car was handed back to me and the Ian a tech genius took care of an department took care of me on a Friday hour before 5. Gave me a loner and Monday car was handed back to me and the Ian a tech genius took care of an additional problem I was having. If only more business would look after their existing clients as these people has. More

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I always feel confident that I have been given honest recommendations and have received the best service for my vehicle that is possible. recommendations and have received the best service for my vehicle that is possible. More

by borysepakush Verified Customer Verified Customer

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Kelly was efficient, courteous, and best of all, humorous! She made my extremely rushed car purchase run smoothly. She was great at explaining everything, and I'll definitely return to her when it's humorous! She made my extremely rushed car purchase run smoothly. She was great at explaining everything, and I'll definitely return to her when it's time to shop for a new vehicle! More

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Sales process with Kelly was smooth and efficient. Able to test drive the cars I wanted and negotiate a fair price. Kelly provided updates on the delivery of the car. Once it arrived she and Ian pr Able to test drive the cars I wanted and negotiate a fair price. Kelly provided updates on the delivery of the car. Once it arrived she and Ian provided the help to set the car up. Recent service was coordinated with Brittany and was excellent. Loaner car was made available and Brittany kept me informed of the status throughout the process. Everything was great. More

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